Just hit the counter check button and then choose device information. This will display the firmware version that are loaded on the device
Type: Posts; User: charm5496
Just hit the counter check button and then choose device information. This will display the firmware version that are loaded on the device
We have about a dozen of them in the field
Airprint does not support department ID'S, you will need to install the driver through system preferences
Check your laser output on the magenta. I have had this where the laser assembly was causing this subcode in the cyan.
I work on all 3 brands and will take a Canon over a Kyocera or Konica every day of the week. Superior color quality, machine reliability, ease of repair, adjusting and troubleshooting.
Replacing with new ones, yes. But they cannot be swapped between devices. If you need a new one then a call to Canon engineering will have to be made. I do not believe you can order them.
The flash rom and TPM are supposed to stay with the machine. Why did you swap them?
When you change the main controller you have to keep all the small chips from that machine and move them to the new board. Swapping then around is the worst thing you can do because now you have a...
There is an old style drum that has been updated by Canon since this devices initial release. The primary charging rollers were failing and falling apart causing these drums to fail early. The old...
No, consumables for one manufacturer are not made to go into machines for another manufacturer.
talk to your service provider about this issue. It is fixable, but I am not going to screw with another companies profit margins in that manner.
turn off the double feed detection in settings/registration
There is a remote panel viewer that you can install and use. I am not 100% certain that it works on the 52 series devices, but it might be worth a shot.
What is the condition of your transfer roller? Also take a look at the attached screenshot. It describes a similar issue to yours.
Is this a new setup? There are guide plates that need to be moved depending on the model. This is detailed in the setup instructions.
There's a ground tab under the drum on the frame. Make sure it is making solid contact with the drum assembly.
Push the [123] in the lower right hand corner, then *, then 2, then 8, then *
Nope, as long as you have the device connected to the customers network and they are not blocking any ports you will be able to update to the latest firmware via the downloader from the menu when you...
Just use the rubber tip stylus pens.
You are going to need a canon compatible HDD, Canon SST and firmware for the machine loaded on a laptop. Once finished, you will have to reconfigure your device for use with the imagepass and any...
Just connect it to the customer network and download the firmware directly onto the machine through the CDS on the control panel.
These units operate well and are pretty solid. Like cat stated already, just clean the scanner and the white reference roller, make sure the customer hasnt inadvertently messed with scanning presets...
No they did not, and you are horribly wrong. The base model machine had to have the PDL KIT-A2 installed and it came with N boot rom and the NIC port.
It wasn't until the 'I' version was released...
That was an option on the 5000 series, and even then it was a 50/50 shot of it working properly. Then you had to know if the boot rom was a N, C or an I version before loading as well. The older...
Unless you have the old canon USB to parallel cable, you are going to have a hard time installing this firmware.