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Hello,
what about 2nd btr a/o black drum?

Hello,
if you want to retain the original meter counts do not replace hdd & sd at the same time.
Replace one at time so the machine can automatically syncronize the original meter counts....

Nothing else to do, only check print & copy quality.

Hi,
check connections between machine and Fiery.
Try to reseat connections into Fiery (ddram, video board....).
Try to reseat connections into machine controller (especially vsel board)....

Sorry but I think the only way is try to reload the Creo system sw.

Hi,
dc242/252 mcu pwb is not the same of dc260!
If you installed a wrong mcu pwb and ran 2 times the serial number sincronization procedure, machine will be locked up and you will never be able to...

Probably bad LVPS.

Make sure that the Earth Plate (A) is installed securely under the Brush Front Bearing.

38612

Hi,
an EFI Integrated print server may automatically shut down if:

It's not right connected to the machine
There is a cpu overtemperature problem

Regards

Hi,
have you checked if DFE is up to date with all required patches and/or service packs?
Regards

Hi,
PostScript on WC7120 is an optional module. You can find installation instructions in the attachment below.
The licence key is only for newer ConnectKey products (like WC7225).
Regards,
Luca

124-312 = The Product N. did not matches.
Have you replaced any PWB (like ESS)?

Yes, 1.210.25 Controller ESS ROM is the latest version.
Regards

Check the software level of printer (ps-rom) and hcf.
If you have a misalignement, hcf may not works.
See attachment.
Regards

Hi,
are you sure that DC252 may works with an EX250 controller?
I know the correct external controller is EX260.
Regards.

See attach

Hi,
make a safety backup of the MX-M363N (without ftp opt.) using "cloning" & "arch. backup" tools.
After that, try to upload the MX-M363N (with ftp opt.) configuration.
Regards

Hi,
It sounds like an over-toning problem.
Enter in secret simulation (# * CA #) 80-02 and record showed value.
This value was recorded with last auto-toner reg. (SIM. 25-02).
Try to increase (20...

Hi,
I know this problem, you need to upgrade firmware to ver.04.02.G1.
Regards

Hello,
If you remove together the platen glass with the white reference plate, the machine cannot measure the white reference signal at power on and gives this problem.
You also have this issue if...

Hello,
use SIM. 50-22 for drum phase auto-registration.
Than perform in sequence: 44-27, 44-06, 44-26, 46-24, 67-31 and 67-24 for colour registration/balance.
Don't forget copy/printer...

Ok, it's a similar problem.
F6-21 is a combination error between TEL/LIU pwb and fax soft switch.
Check that destination of the installed TEL/LIU pwb in sim.66-02 is in according with fax soft...

Hello,
F6-98 is a combination error between the fax destination information (sim.66-02) and the machine destination information (sim.26-06).
When you install an FXX3 fax module you must insert the...

Bill is right,
the only way to scan (or copy) and store your documents at the same time in your Hdd is by using File or Quick File buttons on your touch screen.
Remember: Quick File is a temporary...

Hello,
we have the same issue on MX-C310/380 in Europe.
the problem is caused by incorrect cleaning of the primary transfert cleaner blade.
Due to the toner contamination, the RESIST UN sensor may...