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I have an Ricoh SPC420dn, that takes 2.5min to wake up. All the other machines here wake up in about a min. Any ideas? I have done firmware updates.
Thanks

No..... it stopped this morning... I wasn't able to go out there today to re-check it. The IT admin is going to change this machines ip address and use a different set of credentials to scan to...

Cannot connect a Ricoh MP4000B to a customers network. I tested the mfp with crossover to my laptop and works fine can print and web into the machine. I can connect my laptop to the customers network...

Ricoh copiers do not support SSL over SMTP.
To work around this, change the Outgoing SMTP server to smtp.googlemail.com using port 25.

It's worth a shot to try different credentials. I was out at the machine on Friday April 16th but it was after it started working again. I did update all the mfp firmware, I added the dns server ip...

I told them they must of bought the early weekend machines. But to answer rrodger they are using the same user name and password on all 5 machines for scan to email.
kenb 1. file size doesn't seem...

The models that stop working is a Ricoh MPC3300 and a MPC2550. The max size email is set to 50MB. Example of what happens: last Thurs day came in to the office and tried scanning to email and got...

We have 5 Ricoh Printers. Every now and then two of them will stop sending to email. We get the code of "SMTPC: received error code. [550] (202) ERR: "

After a hour or so it starts working...

Answer from Ricoh Support-

Annette Zenko
You can not put the address book on an SD card. It can be done with RDS21, but that is not available in RAC locations. You can put a fax nic card in the...

Can you download the fax numbers programmed into a fax4420L to an SD card and upload them to a Ricoh Fax 4430NF. If so, how? If not, is their another way of transfering these programmed numbers?
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