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Yeah, I saw that too. But I didn't see anything labeled as ribbon cable. Thanks for the quick reply.

I recently had to remove the circuit board box off of the back of a IM C 300. In the process, I think I totaled one of the ribbon cables for the ADF. The cable comes from the BICU and is routed to a...

I have an MP 5054 that will scan to e-mail or folder with no issues. When the customer begins to make copies, the doc feeder will jam. Is there a SP mode adjustment for the doc feeder timing? Would...

I am dealing with an MP C 6004ex that is in a Mac rich environment and is giving a PDL error when printing from one of these computers. I have never experienced this error before and the manual gives...

Thank you. I do have the PM and SM, just didn’t think to look in that section. I appreciate the response.

Does anyone have the part number for the internal exit tray that has to be removed when installing a bridge unit or any of the internal finisher options? We have a customer that doesn't need a...

I occasionally have to empty waste toner bottles and have yet to find a way to pour waste toner into a trash bag without it looking like a nuclear weapon went off in my workspace. The mushroom cloud...

I have been working on a MP C5503 for a little over a week. It all started with a SC-442. In the process of replacing the ITB lift motor I think I may have caused the machine to begin giving the...

Thank you Elmo. SP 5895-01 was set to 1. Changed to 0, cycled power and Presto, machine is printing again.

I have been dealing with an MP C6003 with a constant J019 jam. Leading edge comes to the fuser, but stops there. I have changed fuser and entire 2nd transfer unit with no luck. I have checked sensors...

Thanks to everyone who sent questions and suggestions. I finally broke down and replaced the print controller and HDD to bring this copier out of its funky state.

Have not been able to reach user tools.

Yes, machine has HDD. The top slot has a PS sd card, with nothing in lower slot.

I have an MP C4504 that has a pcProx card reader that I need to remove. The machine will not let me access service mode. The machine has a Smart Op panel and when copier is powered on, the screen has...

Is MP C 6004 toner same as IM C 6000 toner?

Thanks for the feedback. Will replace waste toner box ASAP.

Has anyone had unusual noise issues with the MP 5055? I have a customer who says they have the occasional noise that I have yet to hear. My hearing is not what it once was, so this noise may be out...

Thank you. It was the clutch. I did not think that after 304 total pages the clutch would be fouled up. Took a little 600 grit cleaning paper to it and now all is fine. Thanks again.

The fuser passes the paper through. Page is found on top of fuser, not passing out to exit tray.

I have a M5526 that gives a constant Jam 4211. Paper exits fuser and crashes into exit/eject unit and stop, z folding at above fuser. When jam is removed, there is no image on paper(printing from...

Customer has a 5054 that began to give a Functional error, restart machine, with no SC code. Printed SMC report to get hidden SC code and found that machine was giving an SC 540-00 code. This is a...

Yes

I have been working on a Kyocera Ecosys M5526 that throws the occasional J508 jam code. Only happens when customer uses duplex function. Printer puts 1st image on paper, page passes through fuser,...

Been working on an eStudio 233 that folds the leading edge of the page at the back corner. This happens only on Letter, not LetterR orientation. I have cleaned, polished fuser entry guide, replaced...

Sorry it has been so long since I have responded to this thread. First, thanks for the responses. Greatly appreciated. Second. Has anyone used the auxiliary tray, p/n D688 6626? Still trying to...