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  1. Replies
    3
    Views
    586

    Repeated prints

    Hello.

    I have a costumer that reported na issue with 2 diferente MFPīs.
    Sometimes they send a job and after print several pages it stop and begin printing again.
    I have firmware up to date and...
  2. Re: Default PDF in Scan (Cheetah Panel) - simple question

    Thanks to all for your help.

    By request of the customer I did not enabled the classic Scan.
    I know that I can put by default the classic scaner, but like I said they are using the cheetah scan...
  3. Default PDF in Scan (Cheetah Panel) - simple question

    Hi all.

    I need to put in to default the Multipage PDF in the Cheetah Scan funtion. I can make it localy on the device but I have several locations and it would be simple for me to do it remotly. I...
  4. Replies
    23
    Views
    16,836

    Re: Scan to SMB Only Working with SMB 1 Enabled

    I have the same information. All Ricoh devices only support v1.
    I have been contacted by several costumers with this problem ... and for now there is no solution!
  5. Replies
    8
    Views
    2,071

    Re: Ricoh MP 2000L SMB scanning

    All Ricoh devices only support samba v1...
    (I think this already answer to your problem...)

    So, if they desabled the samba v1 they can not use Scan-to-folder
  6. Replies
    15
    Views
    9,756

    Re: Ricoh MP 2051sp scan to folder problem

    Hi.

    Try to change the SMB port to 445 using telnet.

    Telnet Comand:

    >smb client port 445
    >logout
    >yes
  7. Replies
    7
    Views
    2,784

    Re: how to increase mtu parameters on MPc 2004

    Hi.

    This was the first question that came up me when I received the support request. I did not want to create many obstacles to the question so that the client would not think I did not feel like...
  8. Replies
    7
    Views
    2,784

    Re: how to increase mtu parameters on MPc 2004

    Thank you so much for your reply.

    I know that the default MTU is 1500 and my first guess lead me to telnet, but I can not find any telnet comand to change it...
  9. Replies
    7
    Views
    2,784

    Re: how to increase mtu parameters on MPc 2004

    No one has any idea? :confused: :confused:
  10. Replies
    7
    Views
    2,784

    how to increase mtu parameters on MPc 2004

    Hi there.

    Is it possible to increase the MTU parameters on my MPc2004?
    I saw in the manual that it as gigabit interface but i can not find any information about MTU parameters.

    One of my...
  11. Replies
    11
    Views
    3,691

    Re: Airprint and Ricohs

    Hi.

    Is this info up to date?
    I use to check here: https://support.apple.com/en-us/HT201311
  12. Replies
    11
    Views
    3,691

    Re: Airprint and Ricohs

    Hi.

    What does this printer SP do? I checked it in the manual but I couldnīt find nothing...
  13. Replies
    25
    Views
    7,154

    [Misc] Re: Scan to email over SSL

    I'd just like to ask you a simple question.
    I took a look at the advanced options of the certificate and I was in doubt if I did not have to activate the checked options.

    35061
  14. Replies
    25
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    7,154

    [Misc] Re: Scan to email over SSL

    Hello.

    I will try to explain the results performed in the tests.

    After the instalation of the certificate following the procedure that you sent me, I was able to conect to the server only using...
  15. Replies
    7
    Views
    1,395

    Re: Access denied printing through Server

    Hi.

    Remove the option "Enable advanced Printing optins" in Advanced TAB in printer properties.

    35025

    (I had this problema once and after a print capture I found that the user codes were...
  16. Replies
    25
    Views
    7,154

    [Misc] Re: Scan to email over SSL

    So what you telling me is that we should generate a certificate, according to the instructions you shared, for any connection that makes use of SSL / TLS. Yes?
  17. Replies
    25
    Views
    7,154

    [Misc] Re: Scan to email over SSL

    :confused::confused::confused:

    You are saying that the MFP will generate the certificate? Isnt that certificate for the WIM?
    (I am sorry if I am confusing everything...)
  18. Re: Switching Embedded @Remote to an RCGateA Appliance

    Hello.

    I think this is the correct procedure. After this you need to perform a connection test in order for the Center Server to send the comunication to the device.

    Note: Make sure your MFP is...
  19. Re: Ricoh MP C4500 not printing and no web access

    Check SP 5985 - 001 On board NIC must be set to 1

    You also can check SP 5985 - 002 for USB
  20. Replies
    25
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    7,154

    [Misc] Re: Scan to email over SSL

    Thanks.

    So, in this particular case I am trying to configure to office365. This as to be done in the server... I
    will "Google it" to see how can this be done. (I donīt think my costumer knows...
  21. Replies
    25
    Views
    7,154

    [Misc] Re: Scan to email over SSL

    Hello.

    I had na issue with na MPc3001 to use Office365 in last week.
    I found this info on TIER Answer ID 181362:
    35006

    My question is;
    This document says that it support SSL and TLS, but I...
  22. Re: Microsoft update KB3159398 breaks gpo printer mapping

    I agree with you 100%.
    The attempt to use the PCL6 Driver for Universal Print was because it's more recente... and Package-Aware since Version 3.8.0.0. Even though it did not work...
  23. Re: Microsoft update KB3159398 breaks gpo printer mapping

    Update:

    Even though the PCL6 Driver for Universal Print for MP6000 is Package-Aware since Version 3.8.0.0, it didnīt solve the problem :confused:

    We manage to solve the problema using the PCL6...
  24. Replies
    48
    Views
    8,817

    Re: MP 4001 SC995 ERROR

    MP4001 is not so old!!!
    A certified tech will solve your serial number problem :rolleyes:
  25. Re: Microsoft update KB3159398 breaks gpo printer mapping

    Ernujo, Thank you so much for your info. Learn a lot.
    I saw that the Ricoh MP6000 PCL6 Driver for Universal Print is Package-Aware since Version 3.8.0.0.
    I do not know if it will solve the problem...
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