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Thank you all for the tips here..I'm no technician just a user and I'll try to contact Neil who is very local to me, to see if he can follow up the tips & his experience in my 2 troublesome/dead...

Thanks Hansoon, I thought there may be something in what you said, cause I put in 4 brand new genuine Konica toners and still the same problem.

but then I put the Toner into my other, working...

I have two C20 Bizhub with this message.
"Toner not installed check X".
On one machine X is the Cyan, other is K.

After trying all physical cleaning options (without any dismantling) I Have...

Thanks, Eric, mission accomplished.
I then found and cleared the SC code (in the 7xxx section, diagnostic/tech mode) so all is well.

I know this particular Ricoh model comes in for some criticism...

Hi , I've purchased the oil...and I believe there is a bottle somewhere in the machine...but I can't see how/where to top it up.

Can anyone point me in the right direction...thanks in advance,

D

Thanks to all you chaps, I will have a work-thru of all tips over the weekend and (hopefully) report back soon!

D.

PS - I take on board the comments about this machine but it really is...

Hi, I have tied alternative email server, with the settings changes suggested, but no joy - still getting - "CANNOT FIND SMTP SERVER. Check DNS or SMTP".

Chaunce, thanks - tho what do you mean...

Hi thanks again all for your help.

I have given up with Scanrouter, on your advice. I have tried the email route, but can't get past the "Cannot Communicate with SMTP Server" error message (even...

Hi, thanks again - that route looks the way to go - am I right in thinking that I will need to use a 'crossover' ethernet cable?

D

Hi, well thanks all...predictably I'm not up and running...

I'm now ebaying for an old laptop - do you think this will give me the capability to Scan from Ricoh 1224c direct to the 'new' laptop -...

Hi thanks all for those tips.
John - yes the IP is set up (dunno about 'sp mode') - the ip is ok and the desktop has successfully 'pushed' the desktop pc's IP to the Ricoh.

Perhaps the problem ...

Hi
I'm very new to this; bought my used Ricoh yesterday.

I want to setup the scan to PC features, and have installed Scanrouter v2 (on my Windows 7 pc) and the program runs ok.

PROBLEM 1- On...