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Firstly check that the rear door is not open, otherwise take all toners out , switch printer off and back on without toners and then proceed to install toners 1 at a time. If they are using non...

We tried everything, we ended up moving this copier to the customers other site and we have had no more errors , we supplied them with a TA2552ci to replace the 4052ci and guess what , the f441...

Factory reset did the trick

It doesn’t even get past the ping test, when you hit the test button in the email settings it errors out, I will get the error later today and post back

sorry
smtp server name : smtp-mail.outlook.com
port : 587
smtp security: starttls
Authentication: user name and password

dNS primary 192.168.1.1
secondary 8.8.8.8
TLS 1.2 active

Hi techs, just seeing if anyone has had similar issues with this model, simply cannot get the printer to connect to smtp , user has other kyocera products like the p2040dn and m5526cdn which all work...

This is what fixed our issue

The occurs when visual c+ + (vcredist_86.exe) is not installed on the desktop, this is a requirement for the OpenSSL used by the NW Fax driver to work.

Thanks blackcat, sounds logical, I think I’m just going to give the customer another device , I’m surprised they haven’t thrown it out yet. I’m still thinking it was roughly handled when transporting...

Unfortunately we are never there when the problem occurs, customer just cycles copier and away they go again, strange thing is that this copier was working without a problem, it was decommissioned...

Hi all, not sure if anyone can help, I have a 4052ci which constantly throws a system error 441 every day when sitting idle , user has to power it off and on and copier working again. Also noticed it...

There are no adjustments for the temp, I have had this issue with a few colour printers P6235cdn, would intermittently not fuse toner properly, replaced fuser and all good again. Never had this issue...

Hi techs, just wanting to see if anyone has had issues with installing NW-Fax driver on win10 or 11. We have a client running both win10 and 11 OS , 1 of the pc’s working ok when nwfax driver is...

We have replaced so far 3 fusers , the updated and also the earlier fusers just to test but made no difference, I thought about power source but the fact the have 3 other p4060dn’s in the same...

Hi all, we have been getting intermittent C6220 errors on a P4060dn printer , it only happens early in the morning, customers says it prints about 20-30 pages and then it throws C6220 error and a...

Thanks Darry, spot on , there was a connector barely sticking up on the image feed pwb, we had a tech change wtb back in feb this year , this is what threw me off, the customer on printed in duplex...

Hi tech's, has anyone seen this jam code 4711 on a TA4052ci, basically paper gets past fuser and into top exit rollers and stops, exit rollers don't spin , single sided print is fine, so far i have...

Hi, does anyone know a way this copier can be capable of using fax-server, is there an app that can be installed , given these copiers donÂ’t have fax server option.

47212

Hi all, does anyone know if the Cloud direct one drive works on the TASKalfa 5052ci, customer wants to scan directly from the copier to their onedrive business, i have installed the app into the...

Thanks for that info, I know the bulletin has the procedure to discharge the caps

Hi all, has anyone seen this fault, the copier basically has the low power light on, no display visible, switching off/on doesn’t recover it, no fans run when switching off and on, just low power...

Yes, I have removed network card , I’m going to have to try the electronics board next , I have checked all cables also

Hi, this is the link to view the printer starting up
IMG_9845.MOV - Google Drive

The only thing to replace next would be the electronics ?

Thanks, I will work on it tomorrow and see how it goes, I will try and upload a video of what is happening

Yes if trailing cable is out it will throw a 11::11 code, if I leave out the inkheads it still aligns the carriage assembly and then displays error 79:04 , it doesn’t ask for inkheads