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Common problem - windows update turns off smb 1.
Go to
control panel
add and remove programs
turn windows features on off
go down list and see if smb 1 is checked if not check it.
restart...

Have customer that receives emails attachments (mortgage documents) letter and legal size paper from corporate office.
Documents are not always scanned correctly from corporate resulting in odd...

Have customer that receives scanned email packages (mortgage documents) letter and legal size and prints them on a Bizhub C364e.
Sometimes documents are not scanned properly by her corporate office...

Have customer (mortgage closer) that receive's mortgage packages threw email, letter and legal size paper.
Sometimes they receive a mortgage package that's not scanned properly, one page gets stuck...

Thanks for reply Cat, ya I meant laser unit, but KB calls it "The writing unit" ?
Solution: The laser unit is mounted on metal plate which is adjustable on one side. Just moved it up a hair and that...

Not a paper skew, paper straight at reg roller.
Not optic's, happens when printing and service mode.
Thinking scanner adjustment or something....

Registration off 2/16 inch from top to bottom
of page, (crooked). Happens on all trays and
when your copying, printing or in service mode.
Installed new reg. assembly and removed and ...