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We have two of these machines reporting 0020 all the time. Already tried changing everything that could be related according to the manuals. Could it be a bad power line or any other thing that's not...

Ok, no SMB available.
The problem I have now with SR is that when I try to add the copier as a server (either by manually entering IP or by searching) it says that it can't find the server. The...

Thanks a lot

I've been trying with no succes to setup a scanner in an Aficio 1075. I'm used to work with KM machines and this one is completely different. Can anyone tell me how can I setup scan to folder option...

I don't know how accurate this might be, but one of our techs says there's a bearing in the magnet roller of the dev. unit that may cause poor bias.

This might sound a bit stupid, but It would be very helpful to me if someone could give me a valid lot no. for a C351/C450 Black IU us area (p/n 4047-201). It may be found in a label in the right...

We've seen these a few times with defective drum potential sensors. Does Auto drum potential adjustment finish with no error? Also could be that drum potential control (SW Switch 06-7 in 2-5 mode) is...

I've already got it somewhere else. Thanks a lot anyway!!!

Does anybody know if theres any diference besides the chip's data between C351 110v IU's and C450 220v IU's?
I'm in argentina, only C450 220v unit's are available and I need to replace a 110v (came...

Can anyone please help me!!! Need c351 (110v area, don't know if that matters) FW file. I've mistakenly downloaded C450 FW to the machine and it boots with C163 code. Email me to...

Can't get the machine on a 10.5 mac os. This same machine works just fine under 10.3 or 10.4. Do you know if there's any way to get this working?
Thanks a lot

do you know the name or version no. of this fw?

The problem is that it doesn't happen all the time, sometimes they don't do it for several days. Besides, as far as I know (I use to work with KM machines) in this model no hd means no duplex, the...

mostly heavy papers, 180-250 grs.

I'll check the ram and see if there's something wrong with it.
One more thing, we have about six 1075 that after working for a couple of hours (2000 copies or less), they beggin working slowly, as...

I've seen in several of these machines that the color registration moves a little bit in long papers (A3, 12x18, etc) specially in the middle. After doing the adjustment several times we've tried...

I have one of this machines reporting sc955 very often, and the manual says it's software defective. Is there any other thing that could cause this condition? Thanks a lot

We have an aficio 1075 and the hdd is dead. I need to replace it, if possible for a standard pc hdd, since i have lots of these drive.
Does anybody know if it requires any sort of partition or...

I would do that too, if I had any new IU's to weight (this is Argentina, each unit costs lots of many so we don't ussually have stock).
The reason I'm asking this question is because many times...

Does anybody know the exact amount of developer contained in the IU's for this models?
Thank you

We have a C500 with ip921 print controller. When you try to print anything (even config page) it hangs up and then restarts. Any ideas on what could this be? I'll try to swap components with another...

I'd like to setup 2 Di850 in tandem mode, but I don't have any manuals about this. Can anyone help me? I need to know what kind of cable show I use (pinout of the rj45) and what parameters should I...

We have several of this machines that when copying from DFU cut the image in half, or move it up or down like 2 inches and several other problems related to the scanning position in the DFU. This...

Can anyone please tell me the diferences between the new and the old model? And I'd also like to know the diference between IC303 and IC305. Thanks a lot

I've been working on several Di5510/7210 machines and I have in several of these lots of trouble with paper jams in the finisher, mostly when the paper is going out of the machine and into the...