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Hello Sirs,

Updated the firmwares but still the option to switch screen type to classic does not appear in the
admin tools. Is there a way to change the screen to classic in this model.
Thank you

Thank you TM

After performing the android recovery - factory reset, all icons on the SOP
disappeared. Is thr a way how to fix this. Thank you for your support,.

Thanks Billy, You are right, when I remove the load on the drive gears they will turn but if i put just a small pressure it will stop. And I found out that their were 2 one way gear on that drive....

DF3110 ARDF - There was no code. Just when you press start, the pick up Roller will go down. The paper feed clutch and paper feed motor will turn on but it cant drive the paper pick up roller and...

We have issues on NEW 5 IMC3500 Machines.All are having ADF paper jam. No paper jams only when start copyin, the ADF feed unit will go down but the rollers will not turn. WE change already the motors...

are there any settings needed for sop wifi printing configuration?

There was a confusion between the wifi option on a MP C2504EXsp. On the sales guide it is stated that the wifi is standard so the customer is asking if he can use the wifi from android system to...

Can we print using the standard WI-FI connection in a machine equipped with smart panel or we need to buy the wifi option for GW controller. thank you for your support.

What's the difference of MP C2504exsp and MP C2504sp. Thanks.

will network twain scanning works if pc and scanner are in different subnets? Thank you for support.

Anybody encountered SC491-00 on metis machines, has changed almost the circuit boards but still the same issue.
Thank you for your support.

what equivalent option is offset catch tray in ricoh? thanks for support

tnx slimbob!!!!

Dear Sirs, need some info regarding downloading the nvram data to a sd card. Does the counter of the machine included when uploading to a new nvram. tnx

Dears, I have searched for the edp codes for the licenses of Equitrac Express but was not able to find it. Could you please help me.
Thank you.

Dears,

Need your advice, copying and printing doesnt have any problem, when pressing the user and administrator authentication tabs machine hangs. thanks always

What is the use of Unix filter in Ricoh Printers? how to make use of it so my printer can work in UNIX. Thank you for your help

If this a 40 CPM machine you need to replace the power pack. Encountered this with a NRG MP 4000

Dear Sirs, In printing, machine works perfectly but in copying the machine is not going ready. we have changed the harddisk, ram, updated the firmwares

Dear Sirs, we have one machine that having problem with the developer. during copying the developer is attracted by the drum. we replaced already the transfer belt, charge corona unit, development...

Dear Sirs, we have searched for the part number for the HDD sata and power connector from the parts catalog but unfortunately the parts was not there.
Could anybody help us for this. Thank you in...

Thank you for the replies, we already replaced the SIO, STABILIZER, SBU, HOME POSITion sensors, bicu,scanner motors but still the same. Cleaned the mirrors but no improvements. When you copy using...

Hello friends I just want to ask help, we are facing a problem with MPC4501, when printing and scanning there is no problem but when copying SC 120 will pop out. we change SIO and stabilizer boards...

Dear Sirs, we have problem with MP 201spf, it is not being detected on the LAN.When we change the ethernet speed from auto select to 10 Mbps, the machine will be discovered but printing is very slow....