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    [Misc] Re: Noisey ADF bizhub 454e

    No, I posted twice because the machines symptoms are different as follows:

    1) These machine/s NEVER jam only make noise
    2) These machines NEVER log Jam and/or Error Codes
    3) We can go onsite and...
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    [Misc] Re: Noisey ADF bizhub 454e

    Thank you for this and I apologize that I do not know what model of document feeders they are however, I could say its mostly the monochrome 454e. For the description of the noise I would say a loud...
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    [Misc] Noisey ADF bizhub 454e

    We have multiple Konica Minolta bizhub C454e/554e (and the monochrome versions too) that make this weird noise in the ADF document feeder when copying and scanning. It is louder when scanning due to...
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    [Jamming] Noise with Jamming ADF bizhub 364e

    We have a Konica Minolta bizhub 364e where the customer calls and says that the ADF document feeder is not working and is making loud noises. We arrive on-site and everything is working fine. We...
  5. [Misc] Verifying What Firmware Level Konica Minolta bizhub C552 vs C654e

    We are having problems with scanning to Windows10 and Server2019 from Konica Minolta bizhub C552 and C654e. We know it is the Firmware level/version SMB 1.0 vs 2.x situation, however we are having...
  6. [Misc] White Toner Filters in Konica Minolta bizhub 454e

    We have a Konica Minolta bizhub 454e out in the field. In regards to the white toner filter, we have noticed that in 2 months it can turn a pristine white toner filter all black with toner. We have...
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    [Jamming] Re: Sharp AR-M317 Jamming PPD2_ND

    It happens only when doing larger jobs (30-50+) and cleaned the sensor only. I would have to look into "disabling missfeed detect". Thank you
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    [Jamming] Sharp AR-M317 Jamming PPD2_ND

    We have a Sharp AR-M317 that is jamming from any tray when NOT duplexing with PPD2_ND. All of the feed tires appeared to be in good condition however we went through it and thoroughly cleaned all...
  9. [Misc] Re: bizhub C554e FS-535 3-Hole Puchouts in Stapler Unit

    Yes, CHADS thank you (couldn't remember the name).

    In answer to your question; No punch adjustments were performed and No errors or codes are present. It ran for just over a year without...
  10. [Misc] bizhub C554e FS-535 3-Hole Puchouts in Stapler Unit

    We've had a Konica Minolta bizhub C554e with large saddle stitch finisher FS-535 at a customer site for over a year and suddenly it is taking the 3-hole punch out chips and spraying them into the...
  11. [Misc] Konica Minolta bizhub C454e Toner Levels

    We have noticed over the last 15 years or so that there are still Konica Minolta bizhubs that report erroneous toner levels and now its happening in one of our C454e's. The customer has indicated...
  12. [Misc] Ricoh Key Code Required for SP Mode on SP C842dn and is NOT in the Service Manual

    We have a Ricoh SP C842dn and the Service Manuals however in the service manual for tech mode it indicates the following:

    Entering SP Mode
    If there is no printer icon (Classic) on the HOME...
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    [Misc] Re: C554e Boots and Wont Make a Copy

    Whaaaattt? Yes it copies now, however NOTHING was more than 80%??? Regardless, rookie move on my part and THANK YOU!
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    [Misc] C554e Boots and Wont Make a Copy

    We have a bizhub C554e that we received with a "bizhub SECURE" sticker on it. Upon first booting it had a message that a format had to be performed because of encryption (I don't remember exactly...
  15. [Misc] Re: Sharp MX-2640N Scanning via SMB to Windows 10

    Yes, we agree here too. For anyone reading through this post, please DO NOT turn on SMB 1 on a Windows PC, ever. If ANYTHING happens you could find yourself in a lawsuit. Use something like...
  16. [Misc] Re: Sharp MX-2640N Scanning via SMB to Windows 10

    Thank you, yes you are right that SMB 1 has been deprecated in Wndows 10, however we can scan to same Windows 10 PC from brand new Lexmark copiers. SMB 2/3 is enabled by default in Windows 10, but...
  17. [Misc] Re: Sharp MX-2640N Scanning via SMB to Windows 10

    Thank you however we did check this prior to post and there is nothing there to edit the FTP port, only enable/disable. There is port control for FTP Print though but that not it right?
  18. [Misc] Sharp MX-2640N Scanning via SMB to Windows 10

    We have a Sharp MX-2640N where the client purchased a few Windows 10 PC's. They currently scan to Windows 7 via the built-in Network Folder (SMB). When we setup the same scenario to Windows 10 it...
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    [Misc] Tray 2 Lift Motor

    We have a Sharp AR-M257 that continually lifts and drops Tray 2 over and over. Isn't there a way to fix this without replacing the lift motor like stretching the springs in the tray or bending the...
  20. [Jamming] Re: bizhubC454e Cannot Scan via SMB to Windows 10

    Thank you for this comment as security is needed for customer requirements AND our liabilities.
  21. [Jamming] Re: bizhubC454e Cannot Scan via SMB to Windows 10

    It's Windows 10 HOME see -> Scan to folder windows 10

    Is THAT a problem that it's HOME not Pro now? GREAT!

    Any thought there, please?
  22. [Jamming] Re: bizhubC454e Cannot Scan via SMB to Windows 10

    I guess I missed listing some things in my troubleshooting methodology:

    Network is set to Work/Private (Yes/Verified/ALWAYS) <-TOP ISSUE with customers saying I cant scan to my computer (it's on...
  23. [Jamming] bizhubC454e Cannot Scan via SMB to Windows 10

    We have a Konica Minolta bizhubC454e that just will not scan to a Shared Folder on Windows 10 via SMB (Server Connect Error every time)

    We Tested it with Windows 7 SMB (via Hostname & I.P.) and...
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    [CQ] bizhub 501 Light Prints/Copies

    We have a Konica Minolta bizhub 501 that continually keeps reverting to light prints and copies. The technician that took care of those machines has left and we believe he was manually adding toner...
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    C360 Indicates Cyan Drum Missing

    We have a Konica Minolta C360 that indicates to Installation of Cyan Drum is Missing multiple times a week. We have inspected connections and "tooled" the contacts to ensure connection. Replaced...
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