When I ran into this we could not get into settings, got the waiting on the screen, address book was gone and when trying Wed interface it would tell me password was wrong even though admin worked to...
Type: Posts; User: brewster67
When I ran into this we could not get into settings, got the waiting on the screen, address book was gone and when trying Wed interface it would tell me password was wrong even though admin worked to...
I had a MX3640 with about the same issues had to replace the HDD to fix it.
I have seen this exact problem. It was doc feed. Where the hinges screw in to doc feed the plastic was cracked. It caused the doc feed to warp a little. If I held down on the front left side of doc...
If it was not for ignorant and lazy people we would not have a job.
To cut down on end user confusion I load the drivers twice on color machines. I go into system preferences on one and set the default to grayscale and label that printer B/W. I label the other driver...
Checking the operation manual there are procedures for scanning card shot thru the doc feeder. So I would think that it should do it. I don't have one of the SC doc feeds in shop to verify it. Can...
I handle recalls on a case by case basis. We try and get as much info from the end user before we go out. We let them know that if we don't have all the info or the correct info we may not have the...
We have machines that are remote, hundred of miles away or fly in. On all of these we don't include travel in the service agreement. We do service agreement for the equipment then charge a trip...
All the Brother hand sets I have are black. Will keep an eye out for a white one.
The OKI c942 prints with white toner.
USAF 1991-1999 Avionics Sensors Tech
Eielson AFB , Alaska
I have seen something similar, 2 or 3 inches of image lead edge would print on trail edge of page. Ended up being corrupted RAM chip. If you have two machines I would try swapping RAM and seeing if...
From one of the upgraded computers have them login the web interface and do a test print from there. If it prints it is a driver issue.
The current federal mileage rate is 54.5 cents per mile. If you are paid less than that you can claim the difference as a deduction on your taxes. You would just have to have a record of your mileage...
Take a look at Intuit Field Service Management. We used it for awhile and it was functional.
The actuator arm goes behind the web so that the flag is out side the sensor. when the web runs out the arm comes forward and the flag will be in the sensor.
Have you tried pulling a job log on the machine after it has failed to see if it would show what happen to the job.
We have done multiple rentals to construction companies that were using AT&T mobile hotspots. There is no problem setting them up the only thing we run into is after it is set up getting IP conflicts...
My standard answer to clients when they ask what the life of the machine is.
Machines never really die, as long as there are parts and supplies available they can be fixed. As a machine ages there...
check the job log, that should show what computer the print job came from
On situations like this I get the user's manual and go to paper specifications. Show the client what will run in the machine, what paper source has to be used and what settings are needed. If the...
Because he is not a life long politician. If you want a different results you need to try something different.
If it was working previously and with over 500k on the machine I would look at registration rollers. It might have a slight slip in the rollers or clutch that is effecting the smaller paper.
to get into service mode make sure machine is in copy mode then hit the following keys in succession P - * - C - *. It should show a list of the service options. The counters are reset in sim 24-4....
I'm not on the accounting side so I didn't see actual costs but I believe that the price was in the $5,000 to $6,000 range. I think there are add ons that can effect cost. If my memory is correct it...