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Type: Posts; User: ES-OGT

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  1. Replies
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    Re: taskalfa 3050ci error after change dv m

    Make sure you run the AC Calibration once you replace these. I've had that solve this problem before. Otherwise it's a bad DV unit.
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    1,651

    Re: Kyocera fs1128mfp

    I'm pretty sure I've seen this before only I think it was an FS-1135. I ended up going for the scanner like you did. In the process of taking the machine apart, I noticed the ribbon cable that runs...
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    Re: HP M551 making odd noise

    Yes, it is the same identical sound and yes they are using OEM cartridges.

    If by other toner cartridges you mean the other colors, we thought about that but since it seemed to be centered around...
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    HP M551 making odd noise

    We have two customers, both with a HP M551 that is getting an odd squealing noise from the upper left part of the machine. When you go in and run the individual motors, the noise never comes up. ...
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    Re: Jamming problem on C10

    I've seen that before with feed problems from the paper tray but never after the paper leaves the fuser. Does that solenoid effect the exit also?
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    Jamming problem on C10

    We have a C10 that is jamming as it tries to pass through the exit rollers. The fusing had also gone bad so I replaced the fuser. Tested several times with zero problems. I let it set for an hour....
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    Re: TA-520i and a C4100 error

    Just in case anyone ever has this problem, try replacing the interlock switch for the front door. That was the whole problem.
  8. [CQ] Re: Kyoshiba CS 650c Smokey black background on bold black print

    Good point. Whatever your problem is it's definitely fusing related.
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    [Jamming] Re: Taskalpha CS 400ci (Saturn) getting a Jam 05

    I'd have the tech let the customer run the machine and stay there for an hour. My money says the customer is doing something different and not telling you.
  10. [CQ] Re: Kyoshiba CS 650c Smokey black background on bold black print

    A couple of ideas here:

    1) Try different brand paper. It could be the paper can't handle that much toner and the fuser is smearing it.

    2) Big and Bold may not work well for that model. I've...
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    TA-520i and a C4100 error

    This one has several of us baffled. We have a TA-520i that is getting a C4100 error. I'm just going to list everything we tried.

    1) Reseating connectors
    2) Replacing LSU
    3) Replacing Drum (we...
  12. Re: Constant Registration Issues on a FS-C5250DN (firmware already tried)

    Sorry for taking so long to get back with ya'll.

    I did call into Kyocera and they tried their fix with no luck. I swapped out the transfer belt and so far no more problems. In fact once I...
  13. Constant Registration Issues on a FS-C5250DN (firmware already tried)

    We have a customer with a FS-C5250 that is getting the registration issue reported in the QA's. We've tried the firmware but it doesn't seem to be working. I'm a bit stumped at what could be...
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    Re: IR2200 tray 2 lift problems

    Thanks Blackcat!! I still haven't found the problem but I'm getting close. Your post should help.

    Northernlife = I went ahead and replaced those two parts and things got better but now it won't...
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    [Dead] Re: Task Alfa 3550Ci F000

    I haven't had this problem on that model yet, but any TaskAlfa that I've gotten an F000 on has always been a bad HDD.
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    Re: IR2200 tray 2 lift problems

    The gear actually looks like it's in good shape. I'm not seeing any teeth missing. In this case are the teeth always missing or is there a chance of them being worn down?
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    Re: IR2200 tray 2 lift problems

    Well I'm glad I talked my service manager into letting me bring that machine into a shop and getting the customer a loaner. That one may drive me to drinking again. I'll check that gear and let you...
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    IR2200 tray 2 lift problems

    I've got an IR2200 that seems to be overdriving. Basically it starts lifting as normal, reaches the top, then clicks back down and continues driving back up. It does that several times until the...
  19. Thread: 500ci..C3210

    by ES-OGT
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    15,443

    [Error Code] Re: 500ci..C3210

    The CIS is a lamp/led inside the double-sided doc feed that you can get with these machines. It's fairly easy to replace. CCD is the main camera taking the picture.
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    DP-770 and lift issues

    Has anyone seen a problem where the doc feed (specifically the DP-770) on the new TASKalfa's won't lift? It doesn't cause an error code or jam it just says to reseat the paper. My hunch is the...
  21. Thread: KM 2550 Random

    by ES-OGT
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    4,003

    Re: KM 2550 Random

    I've seen this before and if I remember correctly it actually had to do with specific documents and the emulation. I think if you change the emulation to PCL it works (or visa versa I can't remember...
  22. Thread: gray copies

    by ES-OGT
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    776

    [CQ] Re: gray copies

    Make sure they aren't using generic toner.
  23. Thread: FS -1128

    by ES-OGT
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    Re: FS -1128

    What OS are you trying to scan to? Win 7 and 2008 tend to be a bit tricky.
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    TA5500i and the MP Tray

    I've got a customer that does a lot of printing from their MP tray. More specifically they put a cover page in the MP tray and print the rest of a packet from the regular trays. When they print...
  25. [Misc] Re: taskalfa 4500i not indicating 2sided-2sided copy on touch panel

    Had this problem on one of my customer's machines and it turned out that it needed the extra memory stick.
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