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Type: Posts; User: Cirrus

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  1. Thread: Dell C5765dn

    by Cirrus
    Replies
    1
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    806

    Dell C5765dn

    Hello,

    I am looking for the service/parts manual for the Dell C5765dn or at least the part numbers for the bypass roller and separation on this unit.

    Thank you for any assistance.
  2. Replies
    2
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    4,956

    Lexmark MX410 controller replacement

    We went to replace this board and an insert in the package says we need the Service Restore Tool. Is this really needed? I do not want to do the replacement until I know the consequences. The manual...
  3. Replies
    2
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    1,974

    m476 printer 54.2100 and 54.2500

    I have a hp m476 that is stopping on each print. The paper stops a couple of inches out of the fuser every time. The error log shows a 54.2100 beam detect error or a 54.2500 top of page error. Both...
  4. Thread: 5501i j-2603

    by Cirrus
    Replies
    1
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    3,898

    5501i j-2603

    I have been working on this machine a couple of days. the first tech went out and found the middle roller (just below tray 2 exit) is not turning. He ordered feed pwb1 and middle roller guide assy. I...
  5. Replies
    5
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    1,762

    Re: KM-6030 Blank prints and copies

    Thanks for the reply Blackcat. The problem is these are not light prints, they are blank. I had the tech replace the laser this morning with no change. There is no latent image on the drum. I would...
  6. Replies
    5
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    1,762

    KM-6030 Blank prints and copies

    Has anyone seen blank prints on the 6030/8030's. I don't remember seeing this before. Really light copies and the like but never blank. The tech says no toner on drum with sky shot but I am not sure...
  7. Replies
    6
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    1,073

    Re: 2626 5150 image problems

    We use strictly OEM on color machines. I am amazed that this problem started showing up a month ago. The average time in the field on these units is two years.
  8. Replies
    6
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    1,073

    2626 5150 image problems

    I have had 3 FS-C2626's and one FS-C5150 and one other similar model start printing these lines out of nowhere in the last 30 days. Twice I have had to replace the drums and developer. Now I have...
  9. Replies
    5
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    1,071

    Re: Need new email solution

    Thanks for the replies. I will check out the suggestions.
  10. Replies
    5
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    1,071

    Need new email solution

    I have several customers who do scan to email and fax forwarding on older machines including 5050's and the old scan systems. I have been able to make these work with the email service...
  11. Replies
    2
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    766

    Magenta background 3550ci

    Tech tried to order a new drum overnight. Sent to me for approval. He said he is getting all magenta pages anytime they try to run multiple copies. Not all the pages are like this. May get 10 just...
  12. Thread: 3635mfp

    by Cirrus
    Replies
    1
    Views
    380

    3635mfp

    Customer says the printer suddenly popped up a message saying "incompatible toner". They put in a new toner and get the same message. I am headed there now but I am not our xerox tech. He says he is...
  13. Replies
    6
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    889

    ADF problem SAvin 9021d (mp2000)

    Boss just signed up new customer with 50 or so Laniers, Ricohs, Savins. Never mind we are not a Ricoh dealer and I had to download all the manuals. Right now I have a Savin 9021d that never reads the...
  14. Replies
    3
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    1,005

    Re: KM-8030 nightmare

    Thanks Black Cat. Went back to machine with every part possibly related. Had already replaced most of these but decided to do all at once. I remembered you talking about wires so I decided to examine...
  15. Replies
    3
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    1,005

    KM-8030 nightmare

    This copier is going to be the death of me. The vertical conveying motor (for cassettes 3 and 4) either freezes up or runs backwards. I have replaced this motor 3 times and tried two cassette PWB's...
  16. Replies
    0
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    1,158

    FS-3140 Network fax address book

    I can't believe I am not able to find this information. Large medical office installed 10 assorted machines, half of them the 3140. One station needed the network fax driver setup. Everything works...
  17. Replies
    0
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    868

    KM-F1060 dialing problem

    More than not when dialing a fax number on this machine, the dial tone does not go away. If i try 4 times it may accept the number once. Also, if it doesn't accept the first digit of the phone number...
  18. Re: HP 3530 color. Starts up and says initializing.

    Thank you very much. Turned out they gave me the wrong model. Was a 5550. Reset and everything was fine. The information you gave me was great and I am keeping it for future reference. I only have a...
  19. HP 3530 color. Starts up and says initializing.

    That's it. Nothing else. Just got this call and about to go to site but I haven't heard of this before on this machine. Anyone out there seen this before?
  20. Replies
    7
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    1,587

    Re: kyocera kmc 4035e

    Do you have the correct DP-710 on this machine. The original DP-710 was not compatible with the 4035e and caused the problem you described. The item number for the new doc feeder is 1203J90K10. See...
  21. Replies
    2
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    888

    [Misc] Re: TA400ci lost form overlay option

    I looked at the machine. Form overlay just disappeared. When this model came out it did not have form overlay. It was added with firmware level 7. I checked a new machine with current firmware and...
  22. Replies
    2
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    888

    [Misc] TA400ci lost form overlay option

    Customer stopped me in the hall today to ask what happened to the form overlay on this machine. Updated firmware a couple of weeks ago and can only surmise the new firmware removed the option. Has...
  23. Replies
    4
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    3,777

    4650DN color registration

    Magenta on this printer out of registration. I am not finding any manual registration. I cleaned the color registration sensors and ran full calibration. Could anyone please give me an idea. The...
  24. Replies
    2
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    1,358

    [Misc] Sharp MX 3501n 150K maintenance

    We only have the one sharp. I have the manual and have looked at the maintenance schedule. My question would be is there a 150K kit that I can order that includes everything. Not having much luck...
  25. Thread: 400ci cf codes.

    by Cirrus
    Replies
    4
    Views
    1,239

    thanks for the list. Do not know the...

    thanks for the list. Do not know the circumstances yet. Tech went to replace dlp motor and noticed multiple codes in event log. Mostly this one but some others. Asked him to bring me log tomorrow and...
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