Search:

Ours has been working as well. Thanks.

We have a 3645 with intermittent f244. We were advised to back up current data. Wipe memory with sim. 21. Uninstall driver using uninstall software . Firmware , then reinstall driver. I think this is...

2ND-0131. Thanks.

This has taken care of the problem. Thanks.

Thanks for the reply. Turns out this is an issue our rep. has seen before. There is a q/a pertaining to dp grounding. So far the machine has been working. I will update post next week after customer...

Codes are happening in copy mode, customer will clear Jam in case of j0100, or pwr on/off for C0800. Firmware is up to date, fuser has been replaced per webinar specifically pertaining to these...

Ordered hd from HP. Problem solved.

Getting error codes s1-2411 and s1-2420, video board hdd error listed on event log. Manual says hard drive failure. Replace hard drive. No specific instructions. We have replaced the hard drive with...

Sorry, I should have stated. Nothing but genuine through warranty period. My experience with 3 rd party toner has not been good. Usually I can tell if a customer is using generic because they call in...

Looking for feedback on Katun color toner , particularly tk572,tk592. Replacements for 5400,7035 printers. 2126,2626 mfp's. Thanks.

Black strip about 1-2 mm wide on machine rear, only on duplexed prints. Machine is at a bank, customer only uses this machine for jack henry statements. We have ran word docs and problem is there...

ldap is off. Turning control panel lock on/off makes no difference. Thanks for the replies. I have worked around this problem on my 420i. The 3550 is another techs issue. I will post the solution...

Where is this setting? Thanks.

I have authentication turned off under advanced tab on web page. Is there somewhere else it should be set? Thanks.

I have tried sim 21, and format. Have reset everything via the web page. Thanks.

I have a 420i that I cannot get into the system menus. We also have a ta 3050ci that we cannot access. I believe someone has changed the machine admin. User name and or password. Does anyone know...

I am going to record the error log, update firmware. What do you mean Samsung fax cable? The supplied phone line? Thanks for the responses.

New machine, took the place of a Kyocera 2550. When faxing it intermittently locks up. Status will show sending, or sometimes held. Has stayed in this state as long as an hour. Customer eventually...

Pdf's and jpegs are fine.

We have a customer who has upgraded from a 5035 to a 4500i. They scan tiff color images to e-mail on Mac's. When they try to open it, they get the message unrecognizable format. He has tried changing...

No, it doesn't have a security kit installed. We have not sold sharp in a few years. With a security kit, does it reboot every time an operation is completed? Thanks.

I did stop by yesterday, could only stay a few minutes due to prior appointments. I removed the finisher, cleaned corona, checked the operation. That's it so far. Thanks.

Machine has around 780k, has stapling finisher, used as a stand alone copier. After it completes each copy job it reboots as it is cycling down. All functions work and it will complete each job, no...

Replace entire vertical feed assy.

We have a rep. really working us hard. I was wondering about the reliability and cost per page, yields etc. We sold a few of the clx 8380. I'm glad we only sold a few as they are expensive to...