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  1. Replies
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    Re: KM C3320i waste toner spillage inside machine

    I thank you all for your submissions on this issue.
    It turns out that the paddle in the waste toner container for the transfer belt waste was missing completely.
    I have replaced the waste toner...
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    Re: KM C3320i waste toner spillage inside machine

    I have already checked the transfer belt and the waste toner container.
    There seems to be a gap of about 3mm between the transfer belt chute and the inlet of the waste toner container.
    I think that...
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    Re: KM C3320i waste toner spillage inside machine

    I have done all of the above suggestions to no avail.
    Everything for the machine is genuine KM product.
    It seems that there is a gap between the transfer belt chute and inlet for the waste toner...
  4. Replies
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    KM C3320i waste toner spillage inside machine

    Good day all,
    I have a customer with a C3320i that is having an issue with the waste toner container.
    I have searched the form and KM for any type of resolution - no luck.
    What is happening is...
  5. Thread: Joke of the Day

    by Shadow
    Replies
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    2,944,282

    [Funny] Re: Joke of the Day

    A woman goes to her doctor and says she wants an operation because her vagina lips are much too large.
    She asks the doctor to keep the operation a secret as she's embarrassed and doesn't want anyone...
  6. Thread: Toner Vacuum

    by Shadow
    Replies
    3
    Views
    774

    [Misc] Re: Toner Vacuum

    I have a 20 year old 3M, can't beat these ones.
    Spend the extra money for the good one.
    Just remember to clean it every now and then.
    I clean mine twice a year, hence the 20 years of use.
  7. Replies
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    [Misc] Re: Original left on glass message

    Back to the basics first!!
    Check the alignment of the document feeder if your getting shading on the images.
    The other issue could be the paper detection sensor under the glass on the far right had...
  8. Thread: Toner shortages

    by Shadow
    Replies
    30
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    4,018

    Re: Toner shortages

    The word that we got here was due to Chip Shortages.
    KM doesn't have enough chips to process the toner.
    How about Drum Shortages??
    We have DR313 Colour Drums on order since last October.
  9. Thread: Joke of the Day

    by Shadow
    Replies
    11,105
    Views
    2,944,282

    [Funny] Re: Joke of the Day

    A group of women were at a seminar on how to live in a loving relationship with their husbands.

    The women were asked, "How many of you love your husband?" All the women raised their hands.

    Then...
  10. Thread: Joke of the Day

    by Shadow
    Replies
    11,105
    Views
    2,944,282

    [Funny] Re: Joke of the Day

    Husband & wife went to Jerusalem and the Wife died there.
    Priest: "Sending her body home would cost you $10000.... but... burial here at this holy city would cost just $100".
    Man:"I'll take the...
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    Re: Just how Crazy is Donald Trump!

    slimslob,

    Thank you for re-posting the picture twice now, you must really enjoy it as others do.
    I jest at your assumption of the new stations that others view.
    This was sent to me by a relative...
  12. Replies
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    14,982,832

    Re: Just how Crazy is Donald Trump!

    45609
  13. Replies
    15,388
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    2,438,012

    Re: Latest on the Corona Virus

    45484
  14. [Misc] Re: what chemicals are you using to clean one ways on KM units

    I use alcohol and a q-tip on the bearings, soak the q-tip with the alcohol and run it around inside the bearings
    I have used fine emery cloth to scuff up the shaft, just make sure to go cross ways...
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    Poll: Re: What age group are you in?

    Just about to hit 30 years in this business, seen a lot of changes and worked on many different brands.
    I'll be 57 in a few months, but according to my niece I'm 114!!!!
    Got to love the little ones...
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    11,262

    Re: Scan to folder on mac stopped working

    With the security changes made to Windows 10 in the last couple years, scan to folder was not a priority in passing along the information to manufacturers.
    I have had techs call me about SMB working...
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    11,262

    Re: Scan to folder on mac stopped working

    In the most recent update of the Mac os 10.15, they have eliminated the Scan to SMB function.
    I have some clients with the same issue, and this is causing problems.
    As a work around each Mac user...
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    Re: New Bizhub "i" series

    Have a new C250i in the shop at the present time, due out to client next week.
    Our SM and I will be doing the web based training as soon as the rest of the machines for the order show up.
    Had a...
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    Re: Konica C280 SMB Forward TX error

    funny enough that I just had a very similar issue the other day after posting here.
    did some time consuming troubleshooting of the network and cabling.
    turns out that a mouse had chewed through 2...
  20. Replies
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    2,712

    Re: Konica C280 SMB Forward TX error

    do you have the SMB folder address registered with an IP or Computer Name?
    is it possible that you have an IP conflict on the network?check the power settings for the network card and ensure that...
  21. Re: 2 Bizhub 454e machines Responding to Pings but can't print/scan

    is the client running any kind of network monitoring software?
    it will also cause problems by sandbagging the machines and sending erroneous information to the machines.
    disable any and all power...
  22. Re: 2 Bizhub 454e machines Responding to Pings but can't print/scan

    do you have the network cables running through the KM supplied surge protector?
    if so, bypass it completely, as I found these to cause this exact same problem with these machines.
    there is no need...
  23. Thread: Joke of the Day

    by Shadow
    Replies
    11,105
    Views
    2,944,282

    [Funny] Re: Joke of the Day

    My Twilight Years ~ Clint Eastwood

    As I enjoy my twilight years, I am often struck by the inevitability that the party must ...
  24. Re: C35 Unable to Copy/Scan off the Platen Glass

    This issue is now solved.
    Turns out the end user have the original type set to Letter/Legal, with this setting it is impossible to copy off the platen glass.
    Thanks to those that responded.
  25. Re: C35 Unable to Copy/Scan off the Platen Glass

    there is no error message at all.
    When a page is placed on the platen glass and they press the start button, the message on the screen is to place documents in the DocFeeder.
    I am thinking that its...
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