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Hi all, my customer has a newly installed Pro 8310S which is occasionally jamming J116 in the booklet finisher. Not a major issue at the moment but it is stangley similar to the jams he used to get...

GDPR is all about your right to control personaly identifiable data collected about you. As I am the only person who drives my car any information regarding speed and whereabouts is personally...

Most UK or European techs will be aware of the strict new regulations coming into effect next week regarding personal data privacy. I was wondering how many out there are being snooped on by...

Cleaned out 2nd transfer roller bushings and cleaned 2nd transfer roller itself and CQ came up instantly a lot better.
It did drift off again quite rapidly but I think I'm on the right track now....

Spoke to customer today and he says it was a bit better today but still not good.
(Actually colder last night than previously)
I have ordered a new Primary Corona unit.
Still looking for...

Canon irADV 7055 in the morning customer runs sky shot or tries to autograd and black solids look like a photograph of a black carpet. It's the only way I can describe it.
Gradually through the...

I used to have a machine in a small room with a very high, small window.
Every September for about 2 weeks I'd get calls because the Doc' feeder was jamming intermittantly
After a few years I...

Looking increasingly like my prat of a salesman has cocked up.
Aint gonna get any print accounting with a non MEAP machine like 2530.
LOL ;););););)

My money is on the drive assembly.
Tiny plastic bushes in there wear like you wouldn't believe.
Not as difficult to change as you might think.

Turned out to be the photointerrupter sensor which detects the folding roller (The big fat one).
Bent slightly out of position.

It turned out to be Norton taking control of the windows firewall !!!!

Can anybody help ?
My salesman has sold a customer 1 x irADV3335 and 3 x ir2030s all with copy card reader F1 attached (might be E1 on the 2030s).
Customer wants to be able to monitor print usage...

Customer has just upgraded to Windows 10 (from 7) and claims that since then he can't scan to folder from irADV2030L (with i send kit fitted)
I know it used to work, but I also know he is a bit of a...

Are you sure you had it network printing before ?
These need a boot ROM and system software change to enable printing.
If it is network ready try the Canon UFR driver. It may be that the device is...

I've had this myself not long ago, racking my brain to remember what it was. Is it limited functions mode ?

Hi all, any thoughts on this one ?
I've got an irADV8295 with booklet finisher N1 attached.
Sometimes (not always but often) after a booklet saddle stitch job the machine will continue in a loop of...

Canon ir4570 reported as E-019 (Waste toner full)
Customer: "We've Googled the error and I've emptied the waste toner but we still have an error".
Me: (Thinking), That's clever, but I wonder how he...

Thought so, I discovered that today.
E020-0191, colleague ordered main drive assembly, which I fitted (and refitted numerous times) and now can't clear E074.
Got DC cont' and fuser drive assembly...

Is that the tiny little black microswitch behind the main drive assembly ?

It would be interesting to know what the current preferences are for Tech's tool carrying solutions.
I started off with the hard plastic "Longs" suitcase type tool case.
In the 2000's a lot of us...

Does anyone in the UK work for a company that has been bought by Apogee ?
Just interested to know what they are like to work for and would you recommend them.

The US may be in "Critical need" of engineer's but here in the UK it's a different story. Oh and by the way I am fully qualified to install and configure uniFLOW, E copy etc. That's what I spend most...

After 25+ years in this game I've seen salaries driven steadily down by the big companies and small companies trying to squeeze every last bit of work out of me for peanuts.
I've had enough of the...

Hi all. I've installed uniFLOW onto a Win2008 server and cannot get into it via the shortcut icon on my desktop.
Message says IE cannot display and the diagnostics tell me "Localhost is not set up...

Hi, We are looking to supply Canon I-sensys LBP6680X desktop printers to a customer. I think it's a new model and it comes with 768Mb of memory as standard.
There is however the Canon "SD card-B1"...