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When stapling sets, the drag rollers (gathering rollers) do not come out to pull in the sets and after a few get misaligned, a jam is triggered and then the sc code. Is there an sp that...

I have a Ricoh Pro C5100s that is skewing from all trays and any media in the main scan direction. I am not finding any documentation showing how to adjust for this. Thanks in advance for any ideas.

What belt did you adjust tension on? And did you tighten or loosen tension? Thanks!

When you say cover switch, do you mean the door switch?

Thanks!

Is there a setting to allow operator access to paper settings while machine is printing? Customer states they were able to for the first six months of the machine being here, but are now no longer...

How did this work out? We are still seeing this error code even with the updated vibration plate assembly...

I need to connect this machine to @remote. I am not seeing where to enable the GW controller to allow this. Since this a printer only model with the fifth station for white or clear toner the...

Thanks, Just found out it is a Base model that was upgraded with print/scan.....

I have a customer that is trying to scan in color and the scans are arriving at the destination folder/email account in B&W. Anyone ever seen this? It's a Ricoh MP 2550 / Lanier LD425. I have...

Replaced ITB and Bias roller, pm'd the ptr and cleaning station. There is a vast improvment in quality, but the speckling still remains. The specks can be seen on the itb itself...

I spoke to a...

Getting Jam Code 001 power on jams. customer has the jam cleared by the time i arrive. Goose's says replace fusing unit. Really don't want to do that yet, machine only has 107k on it. Any...

I have a customer having an issue with first copy out speed on their Estudio 5500c. It does a lot of self checking prior to processing a copy job. Any ideas?

It's just one model the E Studio 5500C.

It's the Toshiba OEM toner, are there other options to try?

Tfc45c, tfc45k, tfc45m, tfc45y

On a few machines I work on where the user duplexes a lot, we are getting called quite a bit for jamming. The fuser entrance plate is getting a ridge of toner built up on it. We have tried replacing...

Removed a piece of paper from exit sensor. Jams every time running card stock 8 1/2 x 11 sef. Accordion jams leaving fuser. Gooses guise say replace pressure roller one way bearing (part number? )....

Removed a piece of paper from exit sensor. Jams every time running card stock 8 1/2 x 11 sef. Accordion jams leaving fuser. Gooses guise say replace pressure roller one way bearing (part number? )....

I have an LD345 leaving a light band across the whole page (prints and copies). It's about 2" wide. Prior to this it was worse (lighter all over) I changed dev material and now it is just the band....

I have an Aficio 240W that will occasionally pull from the back roll when plotting to the front roll and leave a cut piece of paper in the cutter causing the jam condition. Last week, it was doing...

Just got registered. I use the forums a lot in the field.