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  1. [Misc] Toner detection issue on IRC3025i and IRC3125i

    Hi,

    After updating these models for chipless toners, we have faced a toner detection issue.
    IRC3025i DCON Version = 14.01
    IRC3125i DCON Version = 13.01

    Any idea is welcome.
    Thanks in advance.
  2. Replies
    3
    Views
    749

    [Jamming] Re: IPressC700 Jam Code 0118.

    Thanks for your prompt answer,

    The jam is with all types of media and sizes.

    Regards.
  3. Replies
    3
    Views
    749

    [Jamming] IPressC700 Jam Code 0118.

    Hi to all,

    We are facing a strenge Jam code 0118 on duplex printing with three IPressC700 with the same customer. They are in the medical field. All their prints are on coated media. The issue...
  4. Replies
    3
    Views
    545

    [Jamming] Re: My machine does not pick up paper

    Dear Sir,

    Have a look on the position of the pick-up rollers.

    Regards
  5. Replies
    7
    Views
    11,304

    [Error Code] Re: E732 0021 Adv 6255

    Dear all,

    A french proverbe says "It is better late than never".
    The above error code E732-0021 may be displayed after opening and pulling the upper rear cover of the machine. This opertaion...
  6. Replies
    7
    Views
    11,304

    [Error Code] Re: E732 0021 Adv 6255

    Dear Sir,

    I have the same issue ( E732-0021) on my IRAdv8205 Pro. Please, can you share if you have any solution?

    Best regards.
  7. Replies
    4
    Views
    2,623

    Re: slow copying in A5 C5051

    Hi,

    • Down sequence when switching paper size


    This down sequence prevents temperature rise of non-feeding area: The fixing temperature is higher in the ffixing film edges than it is in the...
  8. Replies
    9
    Views
    3,535

    Re: DR-G1100 scanner light strip

    Hi,

    I don't remember well but the new reading glasses may come with adhesive tapes take a look on them. You can use the old ones for a verification.

    Rachid
  9. Replies
    7
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    14,062

    Re: ir adv c3330 Error code E302-0001

    Hi,

    This is common for this model. Replace the flat Cable between the Main Controller PCB and the Scanner Unit.

    Rachid.
  10. Re: iRA C5235i - Quality issue on the back only

    Dear all,

    The test print shows a common issue to the four colors. There are two things which can be the cause.
    1- Fixing assembly ( the fixing temprature and pressure can change the paper...
  11. Thread: E248-0001

    by Rachid.Akli
    Replies
    2
    Views
    2,169

    Re: E248-0001

    Hi,

    I have found this:

    1- Service mode > COPIER > FUNCTION > CLEAR > R-CON (RAM clear of CCD unit (CCD PCB)) >

    2-Turn OFF and then ON the main power switch, and

    ...
  12. Replies
    4
    Views
    887

    [CQ] Re: iR adv c5235i

    Hi,

    You may have an issue in the cyan toner supply system. The cyan toner can not reach the dev assembly. I suggest that you have a look on the cyan drum developing drive assembly. Replace the...
  13. Re: canon image runner 2230 unable to duplex from tray 1

    Hi,

    Have a look in user mode and make sure that paper type is plain. The duplex is limited by the paper grammage.

    Rachid.
  14. Replies
    11
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    1,673

    Re: 3045 not fusing toner

    Hi,

    If toner and paper issues are excluded,

    Fixing = Heat + Pressure.

    1- During a printing procees, verify the fixing temperature which should be arround 180°C.

    2- Execute a NIP-CHECK and...
  15. [Misc] Re: Black Strikes on prints Canon IRADV C5051i

    Hi,

    Try to explore paper quality. Paper dust may pollute the machine. Clean the machine air filter.
    What is the activity of this customer?

    Rachid
  16. Replies
    15
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    2,369

    [Misc] Re: Hot Fixing Drive Motor

    Hi,

    Have you tried to replace the fixing motor?

    Rachid
  17. Replies
    8
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    1,855

    [Misc] Re: Canon Printer gets job, no printout

    Hello,

    The SCNT board may be faulty.

    Rachid.
  18. Replies
    16
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    3,830

    [Misc] Re: canon ir 5055 Print blank pages

    Hi,

    VDM = 391 Volts will not give a blank print. I suggest to verify if the drum and Dev cylinder are turning.

    Rachid.
  19. Replies
    16
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    3,830

    [Misc] Re: canon ir 5055 Print blank pages

    [QUOTE=sniper2g8;560229]Where do I see the value of Vdm


    Hi,

    Diplay > Dpot

    Rachid.
  20. Replies
    6
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    2,080

    [Error Code] Re: canon ir advance c2025

    Hi,

    For both error codes, I suggest that you clean the Toner vertical path of the Cyan Hopper. Otherwise, replace it. You can verify the steps to take the machine Service mode.

    Rachid
  21. Replies
    6
    Views
    2,080

    [Error Code] Re: canon ir advance c2025

    Hi,

    Have you tried something?

    Rachid
  22. Replies
    16
    Views
    3,830

    [Misc] Re: canon ir 5055 Print blank pages

    Hi,

    In this model, the laser lights on the blank image area. If there is no charge on the drum, you will have a blank print. So, what is the value of Vdm?

    Rachid.
  23. [Jamming] Re: 3480 buckling first page in the morning

    Hi,

    There is a deflector sticking with the dampers. It is just before the fixing assembly. So, eliminate the two deflector dampers or replace them.

    Rachid.
  24. Thread: cannon 105

    by Rachid.Akli
    Replies
    10
    Views
    1,092

    [Misc] Re: cannon 105

    Hi,

    Have a look on the two small metal sheets shown in the attached document and make them well straight. Otherwise, the metallic guide may retard a little bit the sheet of paper.

    Rachid.
  25. Thread: cannon 105

    by Rachid.Akli
    Replies
    10
    Views
    1,092

    [Misc] Re: cannon 105

    Hi,

    I use the "Manage Attachment". It is available once you try to reply to a thread.

    Rachid.
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