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Did anyone ever figure this out?

Does anyone have the IP Scanner Utility exe file available. NEC went out of business and took down the support site with all of the downloads leaving us cold in the water.

Replace Main Board. Had the same problem with a SCX-5639FR. Main PBA was the issue.

SOLVED

As mentioned before defective memory chips removed existing, swapped with new, and the machine is back to normal.

THANK YOU ALL!

Alright guys removed memory placed existing memory back on boards and the machine came on to Ready screen. However the control panel is unresponsive.
It will not take any commands and start button...

Got it. I will give it a shot and provide an update when available. I sincerely appreciate the help.
We were an NEC dealer which brands these Minolta units, but NEC went under and away went our...

Where are the "memory sticks" located? I only see memory modules on service manual part no V865-3000. Thanks again.

I am having the same issue. I will be pulling the machine from the customer's site tomorrow. Did you reformat the memory stick or replaced with a new one?
Thank you for your help.

To be fair, they have gotten better over the years. Good luck.

[AS400] When LPR job(2 pages 3 copy) prints with AS400, LPD printing module modified to avoid create print job from server side continuously.
DEFCT00661283


[Print] Manage...

Tray confirmation popup for Postcard and Enveope type will refer to default paper size setting.
DEFCT00595657


Enable offset as default when finisher is installed
DEFCT00645008

...

[Domestic] Improved Fax RX error(No Answer) for only case of memory fax sending from remote side, but it is not normal case.
DEFCT00714480


Job pending error after some pages was scanned...

Fixed usage count error of huge value at specific Standard Accounting
DEFCT00700130


Fixed the intermittent "Insufficient resource" message from UI
DEFCT00701550


Fixed that...

[Report] Only admin user can print Email or Server Transmission History / Fax Reception History / Fax Transmission History Reports. (intensify user authentication)
DEFCT00673832


...

[New feature] AMPV / SPDS
DEFCT00667144


[Print] Support "Print Job Reschedule On/Off" option (always ON based on previous version)
DEFCT00670570


[Fax] Fax Tx/Rx Forward to...

Welcome to the world of unreliable Samsung machines. Worst decision your sales team decided to make.
The first thing that they will always ask you to do, is to update the firmware.
As to what it...

I know this model very well, never encountered or seen such issue on tech bulletin releases.
Try the latest firmware SCX5835_5935_V2.01.00.49_OneRom.hd.

NO

Throw it in the dumpster and buy a new one.

Anyone find a fix to this issue? I am having the same problem with SCX-6545N (newer) model.

see attached

Wondering if anyone can help me with this one. We are/were an NEC Dealer, before they closed shop last Friday. Normally I can call the diagnostic center, and can obtain assistance. Unfortunately they...

Update the firmware. Latest version is 45. If using compatible toner discontinue compatible use. We are getting 100K+ on these fusers. We have not had any issues.

Have you resolves this issue? There is a modification that has to be done.

Any updates? Did you resolve the issue?
What Samsung model are you referring to?