Hello
I have installed the fax board and the machine is not recognizing the fax. I was told that I needed to update the firmware and I have had that done and the machine is still not recognizing...
Type: Posts; User: Valintine
Hello
I have installed the fax board and the machine is not recognizing the fax. I was told that I needed to update the firmware and I have had that done and the machine is still not recognizing...
Thank you for the help. When I opened the front door to turn the machine off something told me to press the menu button and I was able to get into the tech rep mode and it is resetting now. Again...
When I power the machine on it tries to connect to the papercut server. Shortly after it comes up with a message timeout. Nothing happens when I press the menu button. Is there something else I...
Hello
The boss just bought a Bizhub C458 to refurb. I found out it has papercut. Does anyone know how to uninstall or disable this? I usually work on Toshibas but the boss seems to be pushing...
Thank you for the information. I am having trouble finding this option. I did find the as1 0166C002AA. Is there any chance that they are compatible?
Hello
The boss sold a Canon IR Adv C5560i with a fax. Unfortunately the machine that he bought for me to refurb did not have a fax. I have found the AS1 fax from one of our suppliers. Can...
Hello
I started to see this issue at the shop a few weeks ago and now I have customers calling with it. When printing jpegs the middle of the image is cut out. It seems to print an inch or so and...
Hello
I have a es5540c that is down for a drum. I have a drum for the 5506ac. Does anyone know if they are compatible? They look the same but according to the book they are not. Over the past...
Hello
I have a new one to me at least. I have a customer with a Toshiba es287c. They received a message to replace toner. After replacing the toner it called for a drum which they installed. ...
And that did it!! Thank you everyone for your help. I had started with the ufr driver and then changed to the pcl6. After I tried the suggestions I switched back to the ufr driver and it started...
Hello
With your suggestions I have been able to have the driver see the 8285 online. When I click print the data light lights up for a second but the machine does not print. When I look at the...
Thankyou for the replies. I am using an ip port. I have not had much luck with the wsd ports. At first I was using the ufr generic driver but now I am using the pcl6. One strange thing I am having...
Hello
I have a Canon ir 8285. It is on my network, I can ping it and get to the web interface but when I install the print driver it says it is offline. I did check in the service mode it the...
Hello
I just received a Konica Minolta Bizhub c454e in for a customer of ours and it tested fine. I came in this morning and turned it on to get the meter before delivering the machine and it would...
That worked. Thank you!
The nq is what is in the upper left hand corner of the screen when I power the machine on. It looks like a management system for clicks.44170
I had a Canon IR Adv 8285 come in with nq on the screen. I am not able to gain access to the web interface. Can anyone tell me how I can disable this? Thank you in advance for any help.
Joe
Sorry I hit submit before finishing my post.
Everything is new drum charge discharge lph developer transfer belt ect. Prints are fine before changing the toner.
Is there a trick to get into the developer bias? When I have it up on the screen the selection is grayed out and I am not able to make any adjustments.
Hello
I was able to get the machine to print the checks and the MICR toner was being recognized. After a large running the machine for a while it started printing a bit of a background. I have...
Hello
After almost 24 hours the prints returned to what they looked like before cleaning the charge assy.
I toned down the machine and reran the developer set up and not I shill have the...
Hello
I have blocked the hole for the intermediate hopper from feeding toner and ran the test prints. I am noticing that the void edges are not as void as I would expect them to be. Do you think...
Blackcat
I was out the when the toner came in. My shop tech was able to pop the compression cap off of both bottles and dump out the old original toner and fill the micr toner. I was told it was a...
I have cleaned the transfer roller under the transfer belt and ran a ton of prints. The lead edge looks almost completly cleared up but I am still seeing some background. Any thoughts?
Thank you...
Sorry for the delay in replying I was out on Friday. I stopped by the office on the way out of town and the banding had gone away. It seems it recovered from being cleaned.
We are trying to...
Yes I did. After the drum & developer I saw lines or banding. I took out the lph cleaned it & the issue was still there but different. I am pretty confidant this is causing the issue.