Search:

The engine board is most likely bad. I've had this before, mine would run 20 duplex and then just sit and spin no paper feed or jam until I opened a door. replaced the engine board and all is fine.

I have had this problem on two machines the solder connections on the main board for the ethernet RJ45 were "cold solder" joints I simply touched them up with a low watt soldering pencil and they...

Thanks, Will do that

I have had this when the charge unit does not drive all the way up, such as when a junior tech takes the drive pack open and does not get the cam to home all the way then it will be gray on the back...

I had this about a year ago on a KM 5050, the SCSI connector had tarnished connectors. Sprayed them down with contact cleaner then silicone spray took care of the problem and haven't had it since....

Ok this one I cant find anywhere C9999 code machine ran out of toner put new OEM toner in and then C9999. Any thoughts?

I started in 1975 with Xerox and have been in several positions, tech Service manager General Manager, trainer, and Business owner, I currently have 135 certifications from various manufacturers.

When you change out routers the IP Addressing scheme usually changes as well, you will need to ascertain the IP address your PC's are now on and update the NIC interface in your Canon to match that...

Yes we refurbed the LCT and took care of that ... Thanks

I will check those things today Thanks!

LCT keeps dropping off the grid, 906 it comes back for 3-5 days then disappears again. any thoughts? Using TVSSR units as well. Then the driver disappears and the pc shows this message24536

I will check with one of our other techs he had taken that out .

Thanks!

We changed the mag clutches and tray 1 feed section out, the paper feeds to the transport guide and stops.

Paper is the same a s tray 3 and 4

First thing to check is the cassette frame to make sure it isn't cracked. Very common problem. It causes false jams as well.

BH 421 558K We have a problem child machine , we have replaced the feed roller, clutches, drive clutch registration assembly and still have jamming out of tray 1 only. Swapped tray one with tray 2...

OK thanks I'll try that.

I have two KM-4050's that wont auto fax to toll free numbers, all others will go through fine. no restrictions turned on. any one else had this issue? the fax will go through if you use manual on...

Most Likely the issue is a firewall on the network is turned on. If they have a firewall turned on on the internal network port 3900 may be blocked. the second thing I have run into with the Samsung...