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Had the same issue, j5004 on a 5053ci with 600k on the meter. Problem started when the weekend staff at a long term care facility who were having jamming issues, decided that beating the crap out of...

Check the transfer belt, they sometimes shift and cause blank/light areas, also check the charge roller, they are cleanable ( damp lint-free cloth) or if it's in bad shape change it if you can. Also...

I've had this issue multiple times, if you can't warranty the part I have been removing the spring attached to the 'push button', the only thing you have to remember is to install the dev and drum...

Just looked up our cost for the conveying unit, C$1200 and changing it is a LOT less hassle than changing the release motor, especially at the client location.

There was a new version of the relay exit unit released which had some mylar guides added to the entrance of the unit to prevent dog ears on the leading edge of the sheet. Also like Blackcat...

There was a new version of the relay exit unit released which had some mylar guides added to the entrance of the unit to prevent dog ears on the leading edge of the sheet. Also like Blackcat...

Had this issue on a 5053ci and the solution was to replace the LVPS(2) and SSD, IC401 was damaged on the original LVPS and on the 1st one I replaced. The original call was placed because the machine...

Have replaced multiple waste assemblies on both color and b/w units, no fun at all. I hope they fix this soon, was bad enough on the '2' series but the '3' series has these same problems plus some...

Just got this notice in my inbox, couldn't agree with you more, you needed to be a plumber as well as a copier tech:cool:! Close second for the Savin 880/3 or the system 800, honorable mention to...

Yes in Function defaults in the common settings menu and in the Printer settings in the system menu.

That's why I always run U89 using 11x17 paper, that way you get a complete picture of what's going on. This has been an ongoing issue with these models, we've replaced countless dev units, was ok...

I suppose being inexpensive and easy to work on are great qualities but the failure rate of certain units needs to be addressed. As has been mentioned, the warranty is great, just remember to have...

We have a pile going in to our biggest account starting this week and I hope that Kyocera have dealt with some the previous version's (Kyocera 4052ci etc.) issues such as fuser units and feed rollers...

Check connectors at op panel especially the ribbon cables, I've had this happen to me a few times. or your display or op panel pwb are toast.

Yep, that's definitely a charge roller, don't even bother to try cleaning it.

I have had service calls for this issue a couple of times and you need the PIN to delete jobs in the Job Box. The obvious solution would be to have all users register their PIN with network admin...

My recommendation:
1- Buy a boat
2- Buy a length of sturdy chain
3- Wrap said chain around this POS printer
4- Throw printer overboard as your anchor
5- Crack open a cold beer as a reward for a...

Unfortunately you will need a drum unit as that part is not sold separately,
too old to be warrantied.

I don't think I've seen one of these fusers go past 200k.

Sim 159 is in the Maintenance Mode tables, should be easy enough to find if you have a service manual:confused:

Not going to get meaningful help without more info i.e. jam codes, etc. Just sayin':cool:

J31 caused by torn/defective transfer belt.

Had the same issue on an 8001i, changed the feed drive unit and registration clutch, problem solved. As blackcat mentioned clutches were rusted, same issue occurs with all the clutches on these...

All I can say after that last post is OMG and WTF!:confused:

System menu- common settings-paper settings-set cassette 1 to Auto(inch).