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  1. Re: medical software (Dentrix,etc) not being able to use Kyocera products

    Try to install the driver manually, use add a local printer or network printer with manual settings, select or add the Kyocera Printer IP, select an HP print driver like HP Color Laser Jet 2500 PCL6,...
  2. [Misc] Re: C284e Print quality issue. Advise please.

    Hello C284e is a Konica Minolta model if I am not mistaken. You posted in a Kyocera/Copystar section.
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    [Misc] Re: Can’t access Admin mode

    Yes, but you can use it at the interface to log in to User login / Job accounting, go the local user list then reset the Admin password.
  4. Re: medical software (Dentrix,etc) not being able to use Kyocera products

    Had a situation about 6 months ago, we were setting up a piece of medical equipment to print to the Kyocera, Manufacturer instructions said it used cups so I used the .ppd and it did would not work....
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    Re: 2553ci Megenta pages

    Have you checked the grounds on the machine where they contact the magenta drum and charge roller? This would cause an issue that would not move from machine to machine.
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    [Jamming] Re: Task alfa 2551ci jam 0511

    Try changing the paper from letter to letter R. If this works to me it usually indicates a timing issue. For some reason Letter R seems to work better with timing issues. If that helps with the jams,...
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    [Jamming] Re: Task alfa 2551ci jam 0511

    How many pages on the unit? How many times has it had the jam? Have you replaced the feed rollers already?
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    Re: 7052ci, need to remove bridge unit.

    I believe the rotary decurler is called the GUIDE PRESS ROTARY 302LF28380 in the parts manual and is part of the bridge section if I am not mistaken.
  9. Re: Question About Most Recent Firmware and SMB

    SMBv2/SMBv3 was added in ECOSYS M3540idn Combined firmware 11/16 which was Main 2NM_2000.005.010 version 005.010
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    [Jamming] Re: Taskalfa 3252ci keeps jamming J0511/J0518

    Saw this bulletin today
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    Re: Another memory low

    Make sure the customer is not using private print, this uses the memory, if they are using private print then switch them to custom box which uses the hard drive. I had this problem at several...
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    [Jamming] Re: Taskalfa 3252ci keeps jamming J0511/J0518

    Try turning the affected cassette to letter R. I have found this to be more forgiving and if that works without jamming, I have found it to usually indicate clutches or a timing issue.
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    Re: Kyocera TA3051ci 2202 error

    Check the TLS settings it is probably the TLS 1.2 is off, I have had a few units toggle it off after an update.
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    Re: 5052 random light prints

    I have had this same problem on 2 Kyocera's. I did a U917 backup and then ran a U021. In my case the U021 would get stuck for over an hour on both units. I ended up speaking with my regional service...
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    Re: taskalfa 5501

    The paper feeds are interchangeable but keep in mind the paper feed for the 01s will have the rollers that you can service from the front and the 00 paper feed you have to take apart the side and...
  16. Re: [Jamming] Kyocera km-2050 jamming on fuser roller

    I have had the actuator for the diverter do similar to what you are showing. Since paper arrives the the wrong section it jams since those rollers are not engaging it jams. you can try cancelling the...
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    Re: TaskAlfa 3501i waste toner problem

    I would check the wire harness that connects the PARTS INNER UNIT which is the section you remove to access the drum and DV. I would suspect a bent pin or problem with the harness. Also check the...
  18. Re: TASKalfa 2552ciG(KYOCERA) Utax 3206 intermittent slow printing

    We had a problem similar to this, it was being caused by a print job that had be converted from Chinese to English. When we did a data capture the data had !R! in it that was created by the...
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    Re: 6501 processing..

    I agree, I have also had sensors knocked out of place too.
  20. Need PreScribe Help with disclaimer printing

    I am doing a disclaimer for a customer, I already have the file on the printer I was going to use the epilogue/prologue like I usually do but, yesterday the customer let me know it is not windows...
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    Re: KM3050 front to back registration

    There are 3 adjustment screws See 2nd attachment, loosen, then lift up on left cursor and use a philips screw driver to turn the adjustment to line up the 2 long lines (see 1st attachment) and then...
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    Re: Km4050 cassette

    Check the lift motor, if the plastic gear that lifts the paper was broken it could push the cassette open instead of lifting.
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    Re: DP-770 on CS2551ci Unresponsive

    Did you run a U906 to see if anything is disabled? I always do it before I look at anything else and then start trouble shooting. The DP will get disabled if the lift plate gets stuck on a paper clip...
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    Re: Kyocera 7003i 8003i and 9003i

    New firmware and drivers continue to come out as Microsoft, Apple, Adobe and others make their updates that cause problems and errors for the units. Kyocera tends to be very proactive IMHO.
  25. Re: Taskalfa 6002i check toner container error

    I've had this happen too. Unit kept asking for new toner and side door was ever so slightly open, but since toner didn't load it was still asking for it. But it only shows original message.
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