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Does anyone have a firmware version that is old enough to allow non-HP toner?
TIA

This machine and Fiery are both new.
Had the issue with black printing. Loaded the patch and it fixed it.
However, the black printing comes back periodically and reloading the patch seems to work....

That is exactly the one I was looking for. Thanks for finding it (or knowing where you had it).

Hey All,
Sharp had a bulletin a few years ago that described the problems related to digital phone lines and some potential counter measures. Does anyone know that bulletin number. I have tried...

The Fiery start up page is bad. The page I've been running the most is the calibration. That's where I see it for testing. I have a color test page that I made up that I could send as a print job....

I have a PrimeLink C9065 that I set up new out of the box. It has a bustled Entry Fiery. Copying and printing direct to the machine works fine. If I print through the Fiery I get a really...

I was reading this forum question.

Solved: Meter Toner Type - Customer Support Forum

I know I can't trust everything I see on the internet which is why I asked the question here.
If sold toner...

We are formerly a Xerox Agency converting to ASP.
I'm doing some research on how to convert a metered toner machine to a sold toner machine.
I'm seeing some comments about a Xerox tech, for a fee,...

LOL! Thanks for the tip. Hadn't thought of that. We had a rookie unpacking the machine. He took out the shipping screw, removed the colored string and put the shipping screw back in. It's all...

This machine was installed about 2 weeks ago. They had a multi-sheet card stock jam in the IDM. On my arrival I could not open the transport drawer. It seems not to unlatch. I have the part...

Where is the process thermistor in a MX3110? Have F2-39 and can't find a reference in the manual except the error description. Thanks

Single side copies run fine. Jams when duplexing. Paper stops just going up from duplex tray for second side. Almost every time but not absolutely every time. No marks on lead edge. Same place...

Looking for a part number for the top cover. (Toner cartridge cover) PR has a cover described as "right cover" but that seems to be the jam access. Thanks for any help.

Sorry if this is repeat question. I searched the archives and didn't see any reference to this error. Machine runs 4 or 5 copies and then shuts down with this error. Open and close cover and runs...

Thanks for the help!

I like WD-40 as well. I assume that the roller you mean is the registration roller. That's the roller the paper dust collector cleans.

Thanks ruben,
Maybe your UK Sharp search is better than our USA. I am on Sharp's web-site now and can't get any results from the search. If I search bulletins I can find 5 or so that relate to...

This message appears about every other page printed. Sometimes it stops printing all together and the customer has to remove the paper that is in process. The 22-6 is not registering any errors or...

Customer installed a rebuild cartridge at was frozen. Motor failure. Ran service test and got error 14.04. Event log shows 88 0E04 Failcode from Engine Self-test Execution.

I realize it's an older machine but is still working good. I have done the maintenance, CQ looks good but the waste container fills up and over-flows 2 or 3 times before the cartridge is empty. Any...

Yes, that sensor did take care of the problem.

Thanks for the help manuals4you. Nice plug but you may have notice that I already have the manual.

Think I answered my own question. I found the jam code list in the manual. It points to the ADU paper entrance sensor, paper remaining. Makes sense since the paper needs to pass through the...

Paper starts to exit before reversing to go to the finisher. Small buckle in sheet starts about 3" from lead edge. Jam code is AINPD_S. If I disable the finisher and exit to the center tray it...

Thanks again. I should be able to get this resolved from here. How are things in London with the Olympics going on?

Thanks, I just got some more detail from the customer. They have several work stations. All print fine except one which asks for a password when she tries to print. I talked her through the...