Make sure the username and password you’re using is a local account and not a domain account. Make sure the local account has full permissions to the folder. How KM machines work is that they are...
Type: Posts; User: Jazzwcs
Make sure the username and password you’re using is a local account and not a domain account. Make sure the local account has full permissions to the folder. How KM machines work is that they are...
You may want to check the state of the HDD. It's a possibility that the HDD is corrupted and may need to be reformatted.
There are also 2 photo interrupt sensors that the side guides rails use to detect size. They sit next to the size detect sensors. Make sure those are clean and are working properly.
You must be referring to the infamous fuser grinding noise that you here while the machine is idling. This happens a lot with the C451/C550/C650 series machines. There are a couple of areas to...
The only way to test a clutch is in State Confirmation mode. Find the I/O code for the clutch and see if it activates or not. You can also try swapping it with another clutch in the ADU....
Check to make sure that the plastic actuators are not broken or missing on the paper feed assembly. There's one towards the rear of the assembly that pushes feed tires down, there's one that detects...
Could be a bad LCD panel. Try swapping it with a known good one and see what happens. Also try disconnecting all the options: Print controller, finishers, HDD and see if the machine comes up...
Are you able to get into service mode by holding down the utility/counter button after turning sub sw on?
Sounds like the motor (M2) may be the issue since you replace the processing unit. The only other things that would cause a backup in the pipe would be bad gears on the dev unit or toner recycler...
That looks like a bad black Imaging unit. I would pull it and examine the drum for scratches and void areas. You should probably check transfer belt and cleaning assembly. Otherwise you should pull...
This would point more towards being bad DIMMs as internal print don't use the HDD for spooling. I would try swapping DIMMs out with memory from a known working C353. If you still get errors then...
What's a long time? When first starting up a C6500, the machine can take up to 5 mins running its adjustments. Then it could be another 5 mins for the fuser to warm up. Also, the machine maybe...
Sounds like you may have bad memory/HDD thats causing this issue.
Try theses things first before spending all that money on MFP board:
1. Check the computer(s) and make sure that they have...
I'm thinking that the Relay Board went bad on you. Does the FS tries to initialize and search for home position? Also did you check to see in I/O Mode to see if the sensors change state? You...
Copy protect is being triggered by the watermark being detected on check. This will happen when you trying to make a color copy. Switch to b&w printing and also try using the watermark function in...
Make sure that the cf card you're using for firmware is formatted as FAT and not NTFS. If it is giving you that error afterwards then you are looking at a NVRAM problem and will have to either try...
Could be a charge or voltage issue. Also check the dev unit itself to see if the toner is backed up. With 1 million on copier, I suspect the the dev unit gears and/or bushings might be bad and dev...
Since you put the drum carriage in another machine and it works, the drum isn't binding up the system. The only other thing would either be shorted or broken wires to PRCB in the tray 3 area. So...
You try cleaning and/or replacing the color registration assy? Try that first. Also, what happens when you try running a yellow halftone sheet in service mode, either test patter 1 or 53?
That is "Blowout of a fuse for the ADU motor in the ADU Drive Board". You will be looking at the ADUDB1, M12, M13, M14, M15 to replace.
With those 2 codes you are looking at the main drive assy now. May need to replace it.
Who is providing the service contract? I work for KMBS directly and if this machine was damaged by a lightning strike, it should of been written off under an insurance claim. There are just too...
Did you check to make sure the the connector for the Erase Lamp hasn't been damaged or disconnected? Also checked the connector and pins for the drum carriage on the machine side to make sure that...
PROBABLE CAUSES:
1. A PF-701 paper feed clutch is installed incorrectly.
Check the paper feed clutch of the tray being used when the code occurred. If the position is incorrect, correct it. If the...
Couple of things to try:
Try cleaning the write unit off. If you have any developer dumping it will get on write unit windows and cause this. You may have to pull write unit out to clean it off...