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  1. [Error Code] Re: Ricoh Pro C9200 Printer. SC530-47, SC530-48, SC530-49, Fan Error codes???

    Sounds like your boss is a tightwad to me?
  2. Replies
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    Re: Ricoh toner flaking

    A qualified Ricoh trained tech can sort that for you.
    Contact your nearest dealer.
  3. Re: i need help i have error in richo 7100 code sc-381-02

    Pretty sure that's a Cyan Potential sensor issue.
    I'm fighting an SC381-04 error.
    If the machine is still on original drums I would certainly change the drum and clean or replace the Cyan potential...
  4. Thread: IM C6503 SC381-04

    by Oze
    Replies
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    3,839

    Re: IM C6503 SC381-04

    Being that it's a Govt Department I'm sure the request will be met with shocked disgust ;)
  5. Thread: Pro 8320s

    by Oze
    Replies
    5
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    1,476

    Re: Pro 8320s

    Using a Fiery?
    Also...does each machine use it's own Fiery or do all 3 share the one?
  6. Thread: IM C6503 SC381-04

    by Oze
    Replies
    14
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    3,839

    Re: IM C6503 SC381-04

    It's the State Health Department.
    99% certain that they use the latest Ricoh Universal driver as they have a massive fleet of Ricoh and they're lazy I.T types :p
  7. Thread: IM C6503 SC381-04

    by Oze
    Replies
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    3,839

    Re: MP C6503 SC381-04

    Yep...rookie mistake.
    MP C6503.:rolleyes:
    Ricoh support have suggested a new drum for Yellow and I'll do the charge roller at the same time.
    Also going to turn sleep off as a test.
    Firmware is...
  8. Thread: IM C6503 SC381-04

    by Oze
    Replies
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    3,839

    Re: IM C6503 SC381-04

    Just as an update on this issue....it's still ongoing.
    First print of the day (color OR B/W) throws the SC381-04...users power cycle the machine and it runs perfectly all day long.
    Reopening the...
  9. Thread: Ricoh Pro C53

    by Oze
    Replies
    4
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    936

    Re: Ricoh Pro C53

    Disregard the attached thumbnail...my network lagged right as I was uploading the file.
    The embedded pic is what you need :)
  10. Thread: Ricoh Pro C53

    by Oze
    Replies
    4
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    936

    Re: Ricoh Pro C53

    61040
  11. Re: A yellow band on solid occurs on cross feed(PRO c5200&5300)

    99.9% certain that there are numerous bulletins from Ricoh about this issue.
  12. Thread: Ricoh MPC4504

    by Oze
    Replies
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    1,806

    Re: Ricoh MPC4504

    Right.....so essentially the ONLY thing you've managed to connect to your WIFI network is the operating panel (SOP)...not the actual machine.
    To be able to print, scan and access the Web Interface...
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    Re: MPC501SP vs MPC2004ex

    We generally recommend Toshiba AquaAce...it gives users the least trouble we've found.
  14. Re: Convert "MPC2004" to "MP C2004ex" by changing the CTL. Is it possible?

    I have once mistakenly fitted an EX controller to a standard machine it DOES throw a board mismatch error.
  15. Thread: IM C6503 SC381-04

    by Oze
    Replies
    14
    Views
    3,839

    IM C6503 SC381-04

    Got a sticky one for ya.
    IM C6503 that throws an SC381-04 at the first print of the day.
    Customer power cycles the machine and they can print all day long without issue.
    Ricoh suggested replacing...
  16. Re: ricoh pro 5100 paper cooling roller settings error

    OR better still put the shoulder screws in the wrong place.
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    Re: IMC4510 type m12 optional counter interface

    Agreed...
    As much as I like hanging out here it is NOT my first port of call when I have an error.
    I ALWAYS make Ricoh support take the hit so to speak.
    Log that case THEN ask questions here...
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    Re: IMC4510 type m12 optional counter interface

    Of course you've lodged a Ricoh case for advice right?
  19. Thread: mp 2014 paper jam

    by Oze
    Replies
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    1,638

    Re: mp 2014 paper jam

    ^^^THIS^^^^
    and it'll be the rear one I'll bet.
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    Re: Strange paper problem MPC2500

    Typical lawyers.....they'd rather use a 15yr old machine than upgrade to a newer machine.
    The MPC2500 parts were discontinued in 2016 so how are you able to service it?
    Compatible parts?
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    Re: Zero Network connectivity ( IM C4500)

    nah...we're a dealer mate...low rung on the ladder.
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    Re: Zero Network connectivity ( IM C4500)

    It's a fight to get the Govt Dept admin credentials but I have mentioned it to support.
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    Re: Ricoh MP C3004 waste bottle message

    I have idiot customers who take the bottle out and shake it to rid the message.
    This overfills the bottle and as others have said backs up the waste toner system...kills the PCDU and toner hopper...
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    Zero Network connectivity ( IM C4500)

    Hey all..
    Got a weird one.
    Received 4 x IMC4500 for a Govt Dept that were run up by Ricoh and sent to us for install.
    2 of them worked fine...no issues at all.
    The other 2 straight out of the box...
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    [Dead] Re: MP4054 - SD Card for restoration is required

    Sadly, in most instances that I've had of this, replacing the NVram and blowing away the meters was the only thing that worked for me.
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