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Did you try to do Memory Clear - ENGINE

SP - 5-801-002 #
Then turn off machine, and turn on.

I think that is some software bug. Try to change FW

Hello,
My costumer is buy a copycetre c118, and is working very short, and machine is block, and write, that need to replace drum unit.
Can you tell me, did I must change the chip or I can reset...

When the paper is coming on the second side, did you hear the sound of the HV from the Charging Corona?

Hello,

First I would check the mechanic for the color units, maybe some gear is demage.
And then I will try HV Unit

Check the needle on the shaft, adn check the cluch who control paper feed.

I paper start from the feed or not?

Can you sent a picture, or some video?

Maybe is paper have huidity very high!!!

Did you try with the another paper type?

Yes, it's maybe problem in the humidity.

What is level of the humidity in the room?

Give me your e-mail

But do not withdraw from the pulleys, it does not lose synchronization

Did you try to enter service mod, machine, and you have PRINTER area, and Scanner area, Lead Edge erase ajd...

Weight of the paper? 300gr?
What kind of paper is? Digital or Kunzdrck?
I think that is paper problem, because, he is strong, and vibrates on the Image Transfel Belt.

Try with a diferent paper
...

You can export on the computer users, who scanning, and adress book from web browser with administrator login, but configuration of the scan etc. \\computer-PC\scan, i think that you cant.

My...

Did you have any error?

Did you have toner in botlle, and try to clean toner hooper section.
Try to change TCR level, from 0 to 1.

Developer is change every 250k.

Regards

Hello,
Try to change the FW,
Check the connector on the ADF.

Regards

Did you try to change another HDD??

Try to rotate memory in slot.

Try to change FW.

Change Printer Control Board

I understand that some tech change the ADMIN pass, but to change SUPERVISOR PASS, that is crazy!!!:mad::mad::mad:
If you have the same copier, put the SD Card in the copier who is FREE, and use NV...

You can only put NV Ram on reader, and with eprom programator change the counter, but not to 0, only to number who can write with HEX code.

Regards

I hear some noise when paper is in exit section.
Did you check timing belt, or some wiring is in out of position?

I think that is mechanical problem.

Pull uot covers, and try to see gear,...

Did you try stabilization image?

Check Transfer Belt, maybe is gear who turn Image Transfer Belt.

Regards

Hello,

In printer properties, you have an option, and you can check what you install.
And you have to read your configuration wia IP adress.

Are you cennect propertly paper tray in main body?

Hello,
It's a problem in fuser unit gear with needle and shaft.
Probably gear is dirty.
You have 3 white gear and 1 shaft.
Try to clean that, if the code been appears, you must change that.
...

Did you try to initialize ADF with test chart? Stop position and white read?

Hello,
The toner is Original, or For Use?

1. If use non after original toner, non original, the mix in developer unit is out of control. TCR Sensor register from 6.xx % to 0.xx % and supplying...

Hello,
Tell me, did you change the copy glass?
If you change, maybe you not stuck good surface for reading white plate.

And you have problem with copie and scan.

Regards

Hello,
If you have accesss to infohub portal Konica Minolta, you can get everything about machine ( firmware, software, SM, PM, TAD... )

But if you not have that, it's been very dificulty. And...