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Checked for errors. Nothing shows except for some RADF misfeeds. Cleaned the thermopiles, a little dusty. I have seen that before but didn't lock the control panel. See how this goes. Also checked...

Cus says the machine will stop and control panel will freeze and they have to shut down the machine to clear. Have updated firmware and replaced HDD. Doesn't seem to have helped.

I know its an oldie. Just say its my good deed for the day. Here's whats happening . Feeder works fine until you lift the feeder to put something on the glass. It displays a 724 jam code and will not...

So, I went with the IP conflict problem and asked their IT to make the static ip of the machine outside the dynamic range of the router. So far so good.Thanks for all the help, I'll let you know if...

If FC is pressed twice will that restore the ip or does it have to be manually reentered?

I would like to go with an ip conflict but how to explain the ip going to all "o". That's the come back I get from their it guy.

Blackcat that is what I get. I couldn't figure what is making ip go to "O" if it is a conflict issue. Will try a firmware update and see what happens.

So this is what I have: The machine is set to a static IP. When you reenter the IP it prints fine. When the IP is gone it is all "0"s. The mask and gateway still have their values. Only the IP is...

Cus. called to report this problem. Said it has happened three times in the last couple of days. Won't be going until Tues. but if anyone has an idea I would appreciate it. I have none.

I can ping the machine, I can print and fax from pc. Just can not get to top access.

PC now says page cant be displayed. Has worked before
nothing changed that I know of, cleared cookies. No help Everything works fine other than that.

Thanks You saved me a headache

I understand this machine will lock out the paper drawer when this error occurs. There was paper jammed behind the cassette which is what caused the code. There does not appear to be a sim906 to...

Not really an option. I'm an indie out here.Jeez I thought you were the Toshiba tech. lol Thanks for all you thoughts. If anything comes to mind please let me know.

I just have the old SRAM. If I order a new one would it be programmed as I cant copy any info. What would you do at the point of no return?

Yes on new Sys and old SRAM One at a time?

Nope Cant get to update

Well that did not go well.
Installed logic and got update errors . 00 code which just means "other error" After talking with Hytec tech service we went ahead and put in the system board and went to...

Going out Mon. to install sys and/or lgc. Would u start with sys bd.? Have the manual and it talks about "return license". Can you give me some guidance with that?

Machine received a power surge and took out the HDD. Error F101-4 Tried recovery,didn't work. Replaced HDD and firmware. Installation went fine but, when trying to print gamma adj. pattern - blanks....

Tried with laptop, same issue can ping and print but no top access.Tried setting up a network with laptop,4520 and a separate router and still same issue. Tried google and firefox. Anything to...

Placed 2 4520c rentals. I can ping and print but can't get to top access to set up email. Could this be a network issue or could the machine block access?

Hi Blackcat
Our distributor doesn't know of the firmware change. Was it recent? Looking for the firmware for a 3510c.

Thanks for your help.

Don

Yes I did blackcat Thanks for your help

Hey guys thank you Didn't get notified of responses. Will have to go USB as computer is on a network that I can't put the copier on. For future do I need the crossover or normal cable?