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The correct setting is in Copier/Document Server Features, turn on Letterhead Mode.

It is possible to change speeds, but it requires a new NVRAM, controller, and EEPROM, along with factory mode and finding the correct serial number to emulate. It is definitely not worth doing...

You can't. For the Greenline Ricohs there is special Engine firmware, and special parts(developer mostly). You *might* get away with changing both the entire PCDU, vacuuming out the entire system,...

I can almost guarantee this is correct.

I had this exact issue with running #10 envelopes through this machine. The solution was to run the envelopes with the flap open long edge first, because we would get occasional jams otherwise.

I'd also agree it is probably an ITB issue. Check the tension roller, I had similar issues when a tech didn't tighten one of the screws all the way.

The ex models also have the Remote Support App preinstalled(if not activated). They are nearly identical though, aside from the previously mentioned items.

The c5502 is older than the c5503...? Anyway, I'd say both copiers handle 'paper' well. The fusers are both sleeve-based and are touchy to thick paper, but the c5503 works a bit better. The feed...

It is very possible to setup scan to folder on a Mac for an MP301, but it is a giant pain in the ass and not worth it. Just use scan to email instead.

The fix for slow boot up on the 03 color models is to disable Java. Only do this if the customer doesn't use Java applications. SP5730, set to 1, then reboot. You can set back to 0 to reenable...

This currently only applies to the 04 and 04ex color models and the 03 color models. The remaining copiers are 'coming soon'.

Was this ever resolved? I am trying to figure this issue out right now.

This is happening because when you have a Fax Forwarding destination selected, you chose the email under 'Internet Fax'. Choose the heading called 'Email' instead.

You probably have 802.1x authentication turned to Active. Change to Inactive.

Not exactly.
SmartDeviceMonitor for Admin V7

They are solid machines that hate making heavy coverage documents in large quantity(God Forbid you run thick paper on these models without setting to thick, goodbye fusing belt), the finisher are...

The SMB version should be exactly the same between Win 8 and Win 10, so there shouldn't be any difference.

The 3140/3150 has had about 7 firmware updates. 5 of them revolve around paper stacking/stapling. I'd go that direction first.

There are massive changes to the firmware on the two finishers this could be, I would guess that.
Could you let us know:
1) Model of finisher?
2) Jam code that is being thrown?

There is a released or beta firmware on every single machine that starts with 'MP', which is the past 7 years or so, for this issue. Ricoh has the firmware just sitting there, we just need to...

You didn't do all of the SP mode settings in the manual. If you do the first set and not the second, you get exactly this issue.

Unless you have figured out a way to do batch firmware updates with remote, remote firmware is MUCH slower.

The 4503/5503/6003 series is very sensitive to SD cards. If you can't update firmware:
1) Use a card 2GB or less(or just format it smaller)
2) Use the SD card formatter from Panasonic, it is on...

Bet its one of the clutches/solenoids that engage the transfer section. Had the same issues several years ago, ended up replacing a few. Can't remember the details, sorry.

Many many times I have come across customers who were setup with a regular old PCL6 driver on shared computers. And now they want user codes and popup drivers.

I know how to create the popup...