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Customer brought this in after he worked on it. Unit is not printing Magenta. He installed a new Laser which didn't fix anything. I removed and checked the Transfer Belt and the High Voltage, but...

I recently replaced the Transfer belt for a customer and they keep getting a message for some auto adjustment that takes about 15 minutes before it prints anything. I have reset everything I can...

The easiest way is to use the web interface to set the defaults.

I tried a forced reboot. It took a long time to load, but no changes.

If anyone has a seen this, I could sure use your help. Xerox Phaser 7800 starts the boot process, goes from the first green screen to the one that shows the current firmware version, then says it is...

Have a WC-7345 that the customer had an issue with the A4 drum which has turned into a nightmare. The guide that allows the drum to slide in and out got bent and tore the transfer belt. I fixed the...

I have an X854e connected to a VoIP system. The unit will intermittently get busy signals when sending faxes, even with "On Hook" dialing. Took ECM correction off & it seemed to help for about a...

Turns out something was wrong with the fuser. Installed one and it's back up and running. Thanks for all your input.

Working on this unit that has a jam indication in areas 3 and 4 and it won't clear. I have checked and reseated all sensors in the paper path and checked the connector for the fuser. I can't connect...

I hope someone can give me some answers to this one. Customer says unit is displaying "System Fault, call service administrator", I go into UI Diagnostics (No PWS for this one) and the history says...

If you send me an email address, I can send you the procedure for this. dlee_ads@msn.com

Anyone have the system software for the following units: WC 7655, 7345, 4110. Please let me kno.w

Reseated connectors and chips on ESS, MCU, AC & DC boards. Screen started coming on with white screen, but I was able to connect pws and re-initialize the unit. So far everything is OK except a...

I need some help on this one. Installed a Hear Roller kit. Unit started jamming in finisher. Initialize finisher in pws, tray 7 starts behaving like the lift motor has gone bad. Use restore to load...

Thanks guys, the lens/ccd kit worked.

I really need some help on this one. I have a Xerox 4110 with a fault code 062-380. I have cleaned the optics and white strip. I have re-initialized the system more than once. If I turn the unit off,...

Thanks Milo. Re-initializing the NVM did the trick.

I was able to reseat the connector and clean it out with some canned air, the only issue I have is that it will jam if I set it to staple upper left corner. All other modes are fine. I believe it is...

Here's a good one to digest. everything works fine on this unit except when stapling one corner of sheet. Have cleaned all the sensors in eject area and swapped some of them to see if they were bad....

This one has me a bit puzzled. Customer has a WC 7655 with 430k, when they set a job up for cover page, front only, the unit acts as if it is starting to scan the job but never starts scanning it....

I took a left turn in Albuquerque, 16 years later, still haven't made it to Palm Springs...Bugs Bunny:cool:

I am looking for a Ricoh MP9100 Service Manual. If anyone has one, I am willing to exchange manuals for it.

I don't suffer from insanity, I enjoy every minute of it. Of course I'm a tech....

This code is the "Hell's Kitchen" of codes with this model. You basically have load issue with the main motor. The main motor which drives about 2/3's of the unit is being loaded down by something it...

Check the drum ground on the shaft in the back of the unit. The Brass ground will not be making contact with the shaft and can cause quality issues.