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Your second method is almost correct for this model, except you don't need the 123 key. Also, press reset before you start.
The only thing it may have been changed to 4+9 instead of 2+8.
Come...

Not so much jamming but it is difficult to unjam. I feel this should be simple, I have over 30 years experience, mostly on Canon, but this little POS has got me stumped.

When the ADF jams, the...

Check to see if you have only allow encrypted secure print turned on.
Press [Function Settings] → [Secure Print] → [Only Allow Encrypted Print Jobs].

I have 4 iR ADV C75XX machines which are giving the same jamming problems recently. They all have between 1 and 4 million copies and they all give 010C, 020C and 0110 jam codes but only when feeding...

It's one of those "career college". Probably has 30 computers, all locked down with admin credentials required.
His old server crashed, that's why he upgraded.

I have a customer with a Bizhub C284e that has recently upgraded to Windows Server 2022. Of course there are no drivers available for server 2022 and earlier drivers are not working. He was told by...

I know this is an old thread but I have 2 machines this week doing the same thing. Showing 0A02 power on jam from tray 2 after printing from tray 1. Checked the sensor and the solenoid and the...

Try Canon Print Business in the app store.

You need special firmware V83.68.01. This is not general release firmware and any attempt to upgrade this firmware will remove this functionality.

https://oip.manual.canon/USRMA-0944-zz-CS-5500-enUS/contents/images/book_images/b_key_Add.gif (Settings/Registration)...

I have a customer with a TA 520i with half a million copies. When using 30# paper and delivering to the finisher there is a blur 25-30 mm from the trail edge. Fuser has been replaced, Firmware is up...

Default is : [Settings/Registration] - Pressing [2] and [8] at the same time - [Settings/Registration]

An alternative setting is :[Settings/Registration] - Pressing [4] and [9] at the same time -...

I am sure I've seen it somewhere. Where you can bill a different rate for low coverage color prints. Kyocera has it and I swear I've seen it somewhere for Canon too but I cant seem to find any...

I know this is an old post but I did exactly the same thing this afternoon, on the same model. Since this post didn't get any replies does this mean there is no hope without the test chart?

I did...

I have a customer that claims that Canon Canada Direct operations has provided them with "Canon Print Assist". The only thing I can find on it comes from Canon Australia and only pertains to inkjet...

Run into this a couple of times, it is simple if not intuitive. Turn on dept ID management, go to register PIN then Limit functions. Turn off limit function for send and fax then back out and then...

Instead of import/export individually, goto import/export all and then you can select only the address book and give it an encryption password. It doesnt transfer the passwords the other way because...

OK, figured it out. Kinda.
from our dealer support:
The issue is with Safari being what is known as a Sandbox application. The only option KMI was able to offer was to have the customer use a...

Is there an equivalent to Konica Minolta's ID and print feature? With or without additional software? I have a cx that wants to be able to send a job and then have it automatically print when they...

Is there an equivalent to Konica Minolta's ID and print feature? With or without additional software? I have a cx that wants to be able to send a job and then have it automatically print when they...

I am having a problem with a couple customers running OSX 10.13 or 10.14. The dialog for enabling Account track is missing. It seems to happen in only Apple native products. Word works fine but...

Ok, this one has been driving me nuts.

I have a customer with a c454e with close to a million copies on it. Now the parts life notifications have been turned off for and the drums and devs and...

Thanks.

Im on holidays for the next week and the part is on backorder. I guess someone else will have the pleasure of replacing it.

The part no I have is:A3ERPP7S02
Is this the most recent?...

I know what the code is. It's folding knife HP sensor error. It's because the folding knife is broken.
What I don't know is what is causing the knife to break. This is the second time the knife...

The SMTP port number only affects Scan to email. DNS settings will usually only affect scan to email as well. Local name resolution is typically performed by netbios broadcasts.
When you export the...