I'm betting you will need a new control board. My experience with the 672 is almost always that, especially if you have already checked the DIMM's, HDD, ect....... Does it have a fax board? If so try...
Type: Posts; User: MitchD
I'm betting you will need a new control board. My experience with the 672 is almost always that, especially if you have already checked the DIMM's, HDD, ect....... Does it have a fax board? If so try...
I have a MP 7503 in a school that has been stopping during print or copy jobs randomly throughout the day and saying "Please wait, Warming Up". After 5-10 min the machine will continue and finish the...
I have had the Ames 5.5mm since the mid 2000's and it has been by far the best tool in my bag. It fits the Ricoh screws perfect and has a great magnet for holding the screws. My whole dept uses them....
No worries man, happy to help!!!!
Might check to see if "Allow Less Secure Apps" is turned off (should be on). That will block the copier from sending via gmail. Also make sure you are using smtp.gmail.com SSL on and port 465....
I have installed on in the field so far. Pretty easy install honestly. Installs much like a bridge unit. So far so good, customer is using it to fold her bank letters
Following. I am curious as well.
We have had a handful of these calls last few days. They have all had a mix of PCL5/PCL6/Universal drivers. I have just suggested to the customers to uninstall the latest update. For liability...
I have had a number of off lease machines we picked up from wholesalers with that same issue and same change to the SP. I wonder if there is a larger dealer out there changing their entire fleet? So...
We have been doing this for the past year or so on all the 03 and up boxes. It will definitely speed up the boot time for the machine. Since we dont have any customers using Java 3rd party apps I...
I remember getting a brand new 401 in that popped a sc670 during setup. We replaced the controller, bicu, op panel, HDD, and USB with no luck. Ricoh ended up giving us credit for it and we ordered a...
I thought this too, I went through telnet and didn't see anything. Ricoh Tech Support is on the case. I will let you know what they say.
HA! I just noticed that. I'm going on site this morning to pull down a full SMC report at the request of Ricoh Tech Support. I will double check that host name. Tech support said they are aware of an...
I received this from a customer of mine................
"I’m still battling some serious vulnerabilities on the Ricoh C4502. I’m attaching my documentation, but TLS 1.0 and SSL 3.0, among other...
I just replaced one of these last week. It's not a terrible job, took me about an hour start to finish. Just be mindful of the connectors and fan shrouds and you will be fine.
I would be more concerned that the customer still running a c7501 :eek:
SUBJECT: TONER REPLACEMENT ALERT DOES NOT CLEAR / SC361 OCCURS
SYMPTOM:The following symptoms may occur: Toner replacement alert does not clear after replacing the Toner Cartridge. SC361....
There is a TSB for this exact issue. Good luck tho, it involves pulling the toner pumps I believe - Which is NO FUN at all.
Let me look up the TSB real quick......
Exactly. Easy and fool proof
UPDATE:
I have tried all suggestions listed above with no luck. I ordered and installed brand new HDD's from Ricoh (ouch$$) with no change. We are pulling and replacing the machine. Customer has...
UPDATE:
Replaced the HDD's and both cables from OP panel to the IPU. Also tried another OP panel and made sure all firmware was current.
Still can not get the hard keys to work on the op panel....
I am fighting a really bad issue and I hope you can help. It’s a c6502 with SC672-11. So far I have replaced the op panel, control PCB, IPU, HDD, removed fax option, cut all wire ties on USB and data...
I just checked the PSG's, they are not the same. c3002 uses Type J and c830dn uses Type L
Hope this helps
There is no list I can find. I just checked on the two models you mentioned and both have the SMB v2/v3 firmware updates.
Hope this helps
This all day. I had a brand new unit that had this exact issue. I swapped the Maintenance unit and all has been well since.