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  1. Re: C284e - unauthenticated airprint even with User Authentication is turned on

    Print without Authentication is allowed for Full colour on this device.

    But here's what's confusing me. The 284e next door also has print without authentication enabled, and still asks to...
  2. Re: C284e - unauthenticated airprint even with User Authentication is turned on

    Funny you mention that.

    I had a similar issue where print jobs would come through in the small hours of the morning. 2,3 or 4am with text like "Why are we here?" in Courier font.
  3. Re: C284e - unauthenticated airprint even with User Authentication is turned on

    I'll pass this on and see how we go. I didn't think to look there. Cheers,
  4. Re: C284e - unauthenticated airprint even with User Authentication is turned on

    I'll double check this. I compared the 2 devices and they all matched as far as I recall.


    In network settings or user authentication settings? There was an IP Filtering setting in User Auth but...
  5. C284e - unauthenticated airprint even with User Authentication is turned on

    Having a minor issue at a school where some students seem to be using school issued iPads and printing uh.... questionable content to the Library printer while user authentication is enabled.

    So...
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    Re: Xerox SMB Scanning DNS/SMD errors

    Sorry for he delay,

    In this case, updating the firmware for the CM405 to 2018 has resolved the issue.

    Edit: I have come across a similar thing with a C227 today on a win7 PC, so i'll be...
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    Re: Xerox SMB Scanning DNS/SMD errors

    Thanks for the replies.

    I did check and make sure it's on Private instead of public. I have run across a lot of those being in issue in the past. I will, however, check if SMB V1 is enabled or...
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    Xerox SMB Scanning DNS/SMD errors

    Hello everyone!

    I've encountered an odd issue setting up scan to SMB for a specific laptop on a customer's site. The other devices are being scanned to just fine.

    The source device is a CM405....
  9. Thread: C454e/DF701

    by Phrag
    Replies
    4
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    927

    Re: C454e/DF701

    SOLVED:

    FYI, make sure mixed Original/Same Width is not set as a default option.
  10. Thread: C454e/DF701

    by Phrag
    Replies
    4
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    927

    Re: C454e/DF701

    Unfortunately not. It's squeaky clean except for an unrelated code for the finisher.
  11. Thread: C454e/DF701

    by Phrag
    Replies
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    927

    C454e/DF701

    Hey guys,

    So I've got a doozy. I have a C454e equipped with a DF701 Dual Scan doc feeder which is displaying some odd symptoms.


    During single sided copying and previewing, I get a very slight...
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    Re: Ricoh SP3510 stuck "processing"

    Single tray.



    We'd also like more training on the machines we are actually advertising we service (KonMon/HP/Kyo), but that hasn't happened in a few years. We, as techs, don't control the...
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    Ricoh SP3510 stuck "processing"

    Good morning/afternoon everyone,

    I've got a customer who has the above printer, which they only use for FAX and COPY. It isn't hooked up to be printed to. The symptom is that the screen is...
  14. Re: WebDAV settings not holding in PSWC on a C3850

    No way.

    Apparently SSL has to be enabled in HTTP Server settings. Thats what i get for following a Standard run-up procedure straight off the KM workshop site. *shrugs* Who knew.
  15. WebDAV settings not holding in PSWC on a C3850

    Good day all you fine copier techs,

    I'm trying to enable SSL-Only in the WebDAV Server Settings through PSWC, but they don't seem to be holding after applying the change.

    I've tried both the...
  16. Thread: Joke of the Day

    by Phrag
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    11,145
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    3,042,820

    [Funny] Re: Joke of the Day

    Did you guys hear about the roman who went feral and ate his wife?

    She was terrible. I'm gladiator.
  17. Thread: pauses

    by Phrag
    Replies
    6
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    9,834

    Re: pauses

    34904
  18. Re: What is the dumbist customer comment/question you've heard?

    I wonder if they use El Cheapo sutures as well.
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    Pitney Bowes DI600 Document Inserter

    Hi everyone,

    I've got a customer with a DI600 that seems to have it's main motor disabled, POSSIBLY due to an interlock switch playing up. It doesn't detail which door is open. I've tried opening...
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    Re: CALLING ALL McGYVER'S

    So this reply is late but basically, the outer arch of the c-clip touches the grooves on the inside of the pliers jaws. Toolbag is in my car at the moment.
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    Re: FS-534 Finisher Misaligned staple set??

    Any update on this one?
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    [Misc] Re: FS-534 Staple Unit

    Success. Staple Clinch repaired.

    It took me a little while to figure out how the 5 separate parts were intertwined, but she's all good now.
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    Re: FS-534 Finisher Misaligned staple set??

    As in like the 2nd or 3rd or whatever page isn't being pulled back against the stoppers inside the finisher, thus the staple misses that sheet?

    I remember we had a similar issue. Escalated;...
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    [Misc] Re: FS-534 Staple Unit

    Well, thank for the support Blackcat. =P

    I reckon I got it reassembled. Although I fear I'm missing 2 small springs. Might be able to use the springs from an FS-527.
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    [Misc] FS-534 Staple Unit

    EDITED: Made mistake in title. It's an FS-534, not FS-527.

    This might be a bit of a long shot;I came across an issue with a staple unit clinch part not sitting correctly so when the Staple Unit...
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