This job is so simple I made a HOW TO guide for customers to carefully clean it. Saved me many call outs, until the PCDU starts causing lines etc then obviously I have to go out replace, update...
Type: Posts; User: JayPaul
This job is so simple I made a HOW TO guide for customers to carefully clean it. Saved me many call outs, until the PCDU starts causing lines etc then obviously I have to go out replace, update...
Started noticing this a couple of months ago at certain places. It was suddenly like the devices and printers section on windows had a 10 minute refesh rate. First install I noticed it on, took twice...
Someone will have to send you the animation romdata, just the individual firmware file. Is this a machine you just got or your customers machine you service?
Cheers, it finally seemed to correct itself (after dumping probably 15% of the dev out in total). If it happens again in next few days I’ll just order a new one. Either way next rebuild will get one....
Hi all, I have a problem that has happened the last 3 times I rebuild PCDU. I get a call back within days for black marks at bottom of the pages and gritty feeling.
Last 2 times I come out hoover up...
Ahh this old thread, yep I am still struggling with this problem. We were getting loads of SC 899's about 2 months ago, it got to the point I would just call the customer and pass it straight to...
Hi all,
We have an opportunity to get a customer moved away from MPC 307's usually we would go to IMC 300, but we have a huge offer to buy the IMC 530 at discounted rate in comparison (from Ricoh)...
When we got this problem and no amount of checking SP modes and replacing toner with a new bottle fixed it. Take back of machine apart, replace hopper and tube, replace the board as well with the...
Yes customers nicer paper and our standard paper. Aside from the slight paper dust from me hammering a couple thousand through it since it got originally cleaned out after 1st call out there is...
Hi all,
Had a problem for a few weeks on IMC 400 jamming. Been hard to track as sometimes it jams 3 times within 20 pages, sometimes goes 1000 pages between jams. Always the same though, I have...
It has been years having this problem, so frustrating when it started happening on IMC 300/400 as well, which means the problem will continue for many more years.
I never get answers to anything...
When I was about to post on Rich technical forum I went into the @remote section and saw my original post from a couple of years ago when I started using @remote. This then led me to the guys name...
That may be who sent me this document a few years back, went trailing through loads of emails trying to find who it was but can't find that particular email for the life of me.
Ricoh had loads of...
Yes, I use the communication server gui to register new customers and get the RDUK codes, then admin monitor the machines for toner etc
It only secondary software for us though, we use a different...
Hi all,
I need to setup this machine on @remote, if you try and do it via the WIM it just says 'This machine has already been registered. Please call service for instructions.' So I did install...
Actually… on the subject of this machine… anyone know why sometimes after rebuilds or even just cleaning out the machine of spilled dev/toner, when you do a run of 100 - 500 pages it starts with...
I’m here now. Figured out what that white roller bit at the back of the hopper does and how it moves. It was rolling completely the wrong side of that metal cam. With such little experience it’s...
I know I turned the tube to the closed position when taking it out etc as that has been drilled into my mind ever since I forgot to turn it back open once and it filled with toner and broke the...
Hi all,
I was working on an IM 7000 (similar to MP 9000 and newer) I have hardly any experience with these machines as this is our only one. I had rebuilt the PCDU and transfer unit, put all back...
3101-001 Is that the one where the toner indicators all go to full straight away as if they are all new toners? If so I have used that years ago on old MPC2500 type machines to get out of problems....
Yes I remember the troubles of the MPC 305 toner problems. We used to find the id board at the back could sometimes go faulty, the hoppers had problems and even the little locking mechanisms could...
If I thought they were really genuine I would not write them as 'genuine'. I know they aren't the real deal but convincing my office and accounts to spend almost double on toners for experiments only...
Hi Guys, I posted about this a couple of years ago and amongst all the suggestions I never really found the answer. Maybe now it has started happening to other people and there may be new light to...
How are we having a regular conversation about not only that all 4 dev units have no dev in them at all but also that some of you guys have had customers emptying dev units instead of waste toner...
Had a guy work with me for about 6 months once, he used to work on Toshibas and some other brands and was telling me about putting silicone oil on the fuser sleeves. I warned him against it, he tried...