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  1. Re: Microsoft Surface RT and User Codes on Ricoh/Savin/etc Devices

    Thanks for the tip and we'll give this a whirl. The Pro would have been great but it's the LTE RT so slap that on the pro and you have one heck of a price tag.
  2. Microsoft Surface RT and User Codes on Ricoh/Savin/etc Devices

    We have many clients who use tablets and in this specific case it's the Surface RT NOT Pro. The RT version has the ARM processor and you are limited to the types of drivers that are installed. With...
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    So was it embedded eCopy you installed with the...

    So was it embedded eCopy you installed with the external keyboard or was it eCopy ScanStation with an actual PC? The ScanStation is no problem since it's a PC but the Ricoh controller for the...
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    External USB Keyboard....is it possible

    Does anyone know if it's possible to connect an external usb keyboard to a Ricoh; specifically an MP C5000? I see that they actually sell one but I'm curious if there is a way to get a standard...
  5. Average cost to replace hard drive without a contract

    On average what are dealers charging to replace a bad HD (including labor) on devices that don't currently carry a contract? Also, does anyone know what Canon/Ricoh charge for a replacement HD?
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    True. You can scan via FTP to that "ftproot"...

    True. You can scan via FTP to that "ftproot" folder but the scans are never picked up. Sharpdesk will not allow you to associate another device from another manufacturer since the MIB info does not...
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    Using Sharpdesk for other manufacturers

    Greetings,

    I have a client who currently uses Sharpdesk to automatically convert and OCR files to word docs. We swapped out the Sharp for a Ricoh not knowing they were using Sharpdesk so the...
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    We have seen this in the past as well. For...

    We have seen this in the past as well. For whatever reason some instances set the delivery server to be the loopback or 127.0.0.1. I've also noticed that most installations on computers running...
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    We had this problem a few months ago and they...

    We had this problem a few months ago and they told us to order the CD's.

    Me: OK I'll take two
    Ricoh: No can do, they are on backorder.
    Me: OK, when can I expect them.
    Ricoh: Not for at...
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    Actually Scanrouter V2 Lite WILL allow you to...

    Actually Scanrouter V2 Lite WILL allow you to scan to network drives but it definitely has to be installed on a W2K OS as it it not supported under XP. I can't say that I have ever looked into what...
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    It may even be worth paying for. Do you know...

    It may even be worth paying for. Do you know where to obtain it from?
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    Ricoh Screen Capture Tool

    I noticed that in the Ricoh manuals there are nice screenshots of the MFP touch panel. Does anyone know how they are accomplishing that and if there is a tool available that lets you take those...
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    Try the CUPS interface. Just type We'll Have...

    Try the CUPS interface. Just type We'll Have More Soon click "Printers" > Find your printer and click "Set Printer Options".

    The steps will vary depending on which version of OSX you have and...
  14. Solution

    This option can only be used when sending data from a non-savin supported print driver. Basically the machine has to realize that the print driver CAN'T support codes and it prints. So you can try...
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    I think V2 is compatible but setting the I/O...

    I think V2 is compatible but setting the I/O device on these older models is much different. To my knowledge you have to set the delivery server IP (scanrouter server) at the machine.

    From my...
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    Global Scan NX [Ricoh, Savin, Lanier]

    Is anyone out there successfully using this product from Ricoh? I'm having some issue with the "serverless" installation and the app just hangs in "suspend" status on the MFD.

    Error:
    Profile...
  17. The only problem with PC Control is that you...

    The only problem with PC Control is that you aren't really limiting who can print. With that option it will automatically add user codes to the system as people enter them, leaving it completely up...
  18. And that is what does not work. I have access to...

    And that is what does not work. I have access to TSC and all the knowledge bases as well. I have also escalated this to Ricoh who have no idea. Also, we have gotten this to work on a 90 series...
  19. Update: It does work on Savin B&W machines such...

    Update: It does work on Savin B&W machines such as a 9050...like a charm. Still no such luck on a color machine though...
  20. That actually makes me feel better! If it...

    That actually makes me feel better! If it actually works this feature would be great.
  21. I tried that as well with the latest driver but...

    I tried that as well with the latest driver but no luck. If RPCS was the case then the whole concept would be pretty pointless.

    "Limitation Range (IPv4) Enter a range for limiting unauthenticated...
  22. It's definitely there in the newer models. Any...

    It's definitely there in the newer models. Any model that has a color touchscreen should have it.
  23. User Codes with Printer Job Authentication "Simple Limitation"

    I have a customer who would like to use user codes but have them not apply for a range of IP addresses. Anything sent from that specified range should print regardless if it authenticates or not....
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    How many destinations do you currently have...

    How many destinations do you currently have programmed? It only allows 99. If you don't have that many then you may want to try and "Return to Installation Defaults" from the Maintenance menu. Of...
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    Bizhub 1050p Network Password Reset

    Does anybody know how to reset the network password for a Bizhub 1050p
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