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There are 2 sets of permissions for SMB with Windows.

Sharing

NTFS

Sharing just covers Read,Write, And Full , I compare it to "network visibility" basically they can create and open files on...

Exactly, thats the gig in a broad sense.

You haven't tried FTP? I have never touched a Ricoh ( though they are badass devices) but I assume you can enter ftp destinations..
See my youtube video, Scan to a LION, at ...

You can also get these if they're using the wrong driver; I saw it one time when a lady was using a Sharp MX5500 driver over a TCP/IP port that was destined for the Kyocera's IP address.

Hi!!

Scan to a LION - YouTube

I made this video to train my guys with the Kyoceras..

I apologize for bad quality.. And it doesn't really start until 35 seconds in.

PS: I always do it with a...

The scans are shrinking?! :rolleyes:

In Adobe, they weren't setting the page size right when they were printing, and in Adobe they didn't know how to Zoom.

And the bills pay the bills haha :cool:

If they have a cheap router, I'm willing to bet DHCP reservation is your fix. And 7 out of 10 times, that NetGear or Linksys is using the factory default password. You do this, and they won't call...

Yes sir, if the machine doesn't scan to host, the next test is always scan direct to IP, especially if you're more than sure everything else isn't a cause ( i.e. incorrect path and share name ,...

So... The Sharp is scanning to some of the desktops using Sharpdesk utility, but not others...

Here's a question you can ask the customers IT Dept:

Do they have Trunk links setup so that the...

I thought the question was can the machine scan to a "freebie" email account besides gmail. I'm pretty certain that machine scans to yahoo email; and you're wrong about Cloud Connect; last year's...

400ci? Yes it does. You have to turn SSL on in Command Center, Advanced, Secure Protocols. Put one of those machines in front of me, and I'll show you it scans to yahoo or hotmail.

I had one install that it didn't matter what the hell I did, it wouldn't work; one PC with a wireless connection way in the back when I had the whole office scanning at 5-8 minutes setup time per...

Yes and Im the guy who can set it up and sell it to ya! *wink*

I suggest try DMS Link, then decide if it's for you.. Remember, OCR isn't perfect at all times. It's good to see if you like it...

Host name not found eh? After plugging in DNS info, did you reboot the copier? Also, are you sure it's good DNS info? Some times, if it doesn't resolve quick enough for the Kyocera, it'll give you...

Use yahoo.com or outlook.com; over port 465, ssl, server address for yahoo is smtp.mail.yahoo.com; with a valid account and credentials, good DNS addresses plugged into it, it works, I've done my...

There's gotta be an easier way to do this. We got an excel sheet, made a csv file, and I can't find where to do this with the latest version of KM Net viewer. This makes my head hurt! It sucks! But...

No. Think of servers as a host PC whose OS is on steroids. To learn it, I'd suggest getting an ISO of a server OS and getting a PC that has enough horsepower to run virtual machines; then, you could...

In my company, senior service guy with 20+ years experience is more valued than the IT kid.. But the person who has both? They're playing on a different level. That's the guy I want to be someday...

This is a very interesting observation; it explains for the most part why I have so much respect for the senior service technician: I can implement managed solutions all day everyday, but when the...

Hdd replacement then?

ALSO I JUST REMEMBERED GUYS I HAVE THE F CODES (not published in the service manual) FOR KYOCERA IN MY OFFICE. MIGHT BE HELPFUL HERE. ILL POST TOMORROW NIGHT.

You guys bring up some great points. I appreciate it.
Ive been conflicted on it: Ive had situations where Ive had to setup small branch offices, and we have to be their IT dept and Ive advised...

Welcome! Lots of good tips in these forums!

I use a registry tweak that hides a "copier" account from the Welcome Screen.. That way its out of sight, out of mind for the customer, and all they see is that the scans work every time, whether...