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Type: Posts; User: bilyahn

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  1. Re: Customer not on a network,wants scan to folder

    There is an old GDI version of Sharpdesk that you can use to scan over USB. It is a pain to setup but once done correctly it works like a charm. Have not seen this program in a long time and I'm...
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    Re: Mx-C300w Black mark issue

    If I read your post correctly you answered your own question. If the mark followed the black drum unit then that is the culprit. Probably the cleaning blade, what is the maintenance count on the...
  3. [Misc] Re: Transfering emails between different SHARP copiers (MX-M565N/MX-5070N): .BIN VS .

    It's proprietary software available from the tech web site: sharp-pcservice.com in the states not sure what the Canadian site address it. It's called ADCUtilitycontrol or address control utility....
  4. [Misc] Re: Transfering emails between different SHARP copiers (MX-M565N/MX-5070N): .BIN VS .

    There is an address conversion program on the sharp tech site in the software library. Pretty easy to use. Export your files to a computer, input them into the program and it will modify them...
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    Re: mx-m565n Cleaning blade flip

    I'm with JR2ALta. We have quite a few of these with 1M copies and have not had this issue so far. Use the 560MK kit without any problems. Don't use any additional powder just what is on the drum to...
  6. Re: Printing b&w reversed when printing from Mac preview and Kiwi

    Also make sure they're software programs are updated as well. Have had some interesting problems with 10.14.

    Good luck.

    Bil
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    Re: MX-5141 document filling

    Had this happen with a school. The number of files on the HDD had reached it's limit (not sure what the number is but think it is somewhere around 10,000 files) and would not accept anymore files...
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    Re: MX4141 squeaking from web unit.

    I have had this happen a few times and I finally changed the sim 43 settings on the web advance to move after every job and to move after 50 copies/prints. Seems to help but if they are doing full...
  9. Re: Sharp MX-2600N - MacOS 10.14 (Mojave) Compatibility/Firmware Update

    Sharp posted a lot of firmware updates around that time. The 2600 however doesn't seem to be one of them. I have used the 10.13 driver in the 10.14 environment without any problems but not...
  10. Re: Sharp MX-5070N machine won't change Statatic IP

    Have you tried resetting the print controller with sim 67-17? Be advised that this will erase a lot of your network settings so might want to write them down before doing this. Have had something...
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    Re: Sharp MX-3070 password changed

    You will need to contact Sharp on this. At school they said it could not be reset with the data security kit installed, period, but there was a post recently stating that Sharp could do it.

    Good...
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    [Jamming] Re: Sharp MX-4141N Phantom Paper Jam

    With that jam I would take the top assembly off where the feed rollers are and check if there is a piece of paper blocking the paper path preventing the paper from reaching the first sensor. That's...
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    [Jamming] Re: Sharp MX-4141N Phantom Paper Jam

    What is the jam code? If it is SPPD5 then check that sensor, it tends to hang up and will cause this situation. Have also had small bits of paper get into the SPPD3 sensor area and cause a similar...
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    Re: MX4501 locks up on 2nd job

    I swapped the 512Mb dimms slots but couldn't do anything with the 256. That was my thinking also, hope we have some at the shop. LOL

    Thank you for the suggestions. Funny thing is we are removing...
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    Re: MX4501 locks up on 2nd job

    Thank you for the quick response. No joy with the job log deletion or HDD format.

    Also performed a sim 66-10 and 67-17 memory clears but no luck there either.

    Bil
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    MX4501 locks up on 2nd job

    Have an MX4501 that recently started locking on on the 2nd job, doesn't matter if it is a copy or print job. Job sits in the queue and the only way to clear it is to totally power down the unit. I've...
  17. Thread: Sharp mxm365n

    by bilyahn
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    313

    Re: Sharp mxm365n

    I also trim the plastic frame piece that the sensor flag rides against. You can't miss it once you have the unit apart but you will need to remove the lift tray metal bracket (2 screws) to get to it...
  18. Re: MX-M465N vertical lines and splicing images

    Is it always from the same program that they are printing from. Have had odd issues with cloud based tax programs that will randomly print screwed up pages. Able to resolve some of the issues by...
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    Re: MX-2651, MX-3071 etc

    This is from the MX2640n series but I do not think it has changed. This is from Tech bulletin MFP-TB-689, TB also gives instructions on how to set up each mode

    2.1. Modes in Wireless LAN
    Two...
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    Re: Android and Chromebook printing

    For chromebooks it is postscript not sure with androids as I have always used sharpdesk mobile to kind of print or done cloud printing for these devices. All advanced series come with postscript,...
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    Re: MX2640 and Apple Macs

    Joe, I will have to get back to you about that. We only have 2 customers at the moment that have the latest OSX installed (that I'm aware of anyway) and neither use account authentication to print so...
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    [Jamming] Re: Mx-m564n_paper jam when do offset sorting

    It is caused by the guide on the front side not retracting when it goes to push the paper in the offset direction. You can tell if this is the case by the paper being crumpled at the exit when you...
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    Re: Sharp MX-M620 developer on the loose

    Is it developer or toner. Have had this model do both. Are you using OEM toners? 1.8 million it could possibly be the DV unit going bad but most likely it is toner dropping from the waste toner chute...
  24. Re: M237 Scanner Motor shudders when trying to move

    Did you check the polybearings that the scanner wire runs over/around? Have had similar problems with this model group. Had to look really closely as the bearing looks fine but wobbles when you move...
  25. Thread: Dead MX-6240N

    by bilyahn
    Replies
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    461

    Re: Dead MX-6240N

    If your fans are running then it is the SD card, very common problem through all Sharps.

    Good luck.

    Bil
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