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    Re: T1200 MFP printer/scanner question

    Yep, you were absolutely correct on your diagnosis. NICE JOB! And thanks for the support. Really helped. I was ready to give up on this thing yesterday but just couldn't let it go. So I reread...
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    Re: T1200 MFP printer/scanner question

    Went back to the KISS method (Keep It Simple Stupid).

    The original tech who worked on the printer told us he replaced the encoder wheel so I've not been looking at that as the problem.

    Figured...
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    Re: T1200 MFP printer/scanner question

    I was going to replace the Media Drive and Encoder wheel/sensor with parts from the 790 but noticed this in the Service Manual:

    "NOTE: Never install a previously used Endoer Sensor PCA. This can...
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    Re: T1200 MFP printer/scanner question

    Update #2:

    Brought the T1200 home to work on. I have a T790 here that has ink station issues so I'm going to try swapping the encoder wheel and maybe the transmission from that into the T1200 and...
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    Re: HP Designjet Z6100 Carriage Question

    Decided to put it back on because it appears to be a cover that is used to secure another plastic piece that looks like it prevents overspray. Cleaned it up and glued it back on. Works like a...
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    Re: HP Designjet Z6100 Carriage Question

    Thanks for the replies. I'll give the epoxy a try.
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    HP Designjet Z6100 Carriage Question

    On the bottom of the carriage there is a thin plastic shield that is attached by friction on some posts that extend from the bottom of the carriage. It appears to be some sort of shield, maybe to...
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    Re: Designjet 5000 User Name and Password

    That makes sense now. I had both a 5000 and 5500 at one time in the same office and I must recall using the WebAccess print feature on the 5500, not the 5000. I've since gotten rid of the 5500.
    ...
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    Re: Designjet 5000 User Name and Password

    I went to the Utilities and reset the password.

    When I bring up the WebAccess screen, there's two tabs across the top: "Home" and "Networking".

    When I click on "Networking", it brings up a...
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    Designjet 5000 User Name and Password

    When I go to the WebAccess page of the printer and click on "Security", it's asking for a User Name but I have no idea what that name is.

    I see I can reset the password from the front panel on...
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    Re: T1200 MFP printer/scanner question

    UPDATE:

    Got the Designjet 800PS 42 working with the scanner and all the computers that need to print to it are set up with the proper driver and everything is working as it should.

    We're...
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    Re: T1200 MFP printer/scanner question

    I posted up a picture of the tool and the transmission/motor on post #21, if you're curious what it looks like.

    Thanks!
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    Re: T1200 MFP printer/scanner question

    They did leave us the tool after I asked them to. And the used media transmission and motor attached to it. But not the encoder disc.

    They want to replace the carriage next but they're not sure...
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    Re: T1200 MFP printer/scanner question

    Thanks Kiran. I'll try that one.

    Appreciate the help.
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    Re: T1200 MFP printer/scanner question

    My fault. I had to call them the other day to clarify because they told me originally the strip but when I called, they confirmed they did the disc. Don't know why they didn't do the media advance...
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    Re: T1200 MFP printer/scanner question

    I don't think they replaced the long strip. Just the disc.
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    Re: T1200 MFP printer/scanner question

    Unfortunatley, we didn't get the old disc back, which seems suspicious. I'm going to text the tech and see if they still have it.

    I can do the diagnostic test on the electronics module next.
    ...
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    Re: T1200 MFP printer/scanner question

    I'll contact them tomorrow hopefully. They told us they replaced the encoder disc but I don't think they replaced the sensor.

    We'll keep working at it.

    Thanks guys. Much appreciated.
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    Re: T1200 MFP printer/scanner question

    Is it the line sensor that does the scanning function? Tried photo satin paper today and kept getting same error message. Will try to find some glossy photo paper tomorrow.

    I worked on a Z6100...
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    Re: T1200 MFP printer/scanner question

    Thanks. I have a roll of glossy on hand. I'll give it a try tomorrow.

    Thanks!
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    Re: T1200 MFP printer/scanner question

    Well, I thought it was strange also. Not sure that's going to get paid for entirely, especially since the replacement didn't fix the problem.

    I just tried doing a paper calibration and got this...
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    Re: T1200 MFP printer/scanner question

    Oops. Here's the old part.
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    Re: T1200 MFP printer/scanner question

    Picture of the media transmission that was replaced and the specialty tool they charged us for. The tool came in the same box as the transmission. Also picture of the box they both came in...
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    Re: T1200 MFP printer/scanner question

    Printer:
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    Re: T1200 MFP printer/scanner question

    This is REALLY helpful guys! Much appreciated.

    I took a couple pictures of both the scanner name plate and the printer also, just to make sure I get the model numbers correct. Kiran, is there a...
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