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Type: Posts; User: Brianneoe

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  1. Replies
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    Re: Savin 9033 need to make copies darker

    Copies on this model always looked too weak to the end users regardless of what you do. Its just the way it was manufactured. I had my Ricoh DSM come out to one account and we played with all sorts...
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    [Misc] Re: Connection Logs

    If they are using windows 10 ask if they set up the windows 10 computer with a email account. If so use that account name I.E. "name@abc.com" plus the normal log-in password to authenticate to the...
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    [Misc] Re: Ecosys M2040dn Twain Scan driver

    Big thanks for getting back with your solution!
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    Re: PRINTING PROBLEM (MP 3055sp)

    5801-001 is a ALL CLEAR...If you scroll through 5801 you will find the NCS setting. I believe off the top of my head its 007. The last thing you want to do is a 001 or a 002.
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    [Misc] Re: Ecosys M2040dn Twain Scan driver

    InfraView is the program that both myself and Kyocera used to test the Twain function on this unit. Any time I need to test twain functionality this program is the one that is recommended by the...
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    [Misc] Re: Ecosys M2040dn Twain Scan driver

    Yes, its a new installation. I will try the TWAIN driver from Phil B link and see if it resolves the issue. I am using a base TWAIN program for testing in addition to the customers program.
    ...
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    [Misc] Re: Ecosys M2040dn Twain Scan driver

    I have the same problem with that model. Worked with Kyocera USA and they could not resolve the issue. Went directly from my laptop with no luck. Savin unit right next to it works with no problem....
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    2,228

    Re: should i perform 5801 clearing all

    I had one of my techs call me yesterday with a 10 year old machine that would not respond to any display commands or print. I had him upload the nv,run 5801-1

    He was able to get the machine up and...
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    1,145

    Re: MP C3003 scan to email.

    Have their IT department ping from a laptop to the smtp at the MFP connection and check the reply time. With a little luck it will show a difference and you can put it back on them.
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    Re: mp c4503 white lines in copies, print jobs

    We see this a lot on off lease machines that have been sitting around doing nothing for awhile, there are toner chunks that causes the developer to ball up and cause blockage at the doctor blade. If...
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    Re: Ricoh MPC address book transfer problem

    I have been seeing this on a lot of new machines lately. It will happen before or after I make a change in the address book. In some cases I can access some settings and change the information but...
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    [Error Code] Re: MPC5503 - SC554-01

    SC554-02 A Fusing end NC sensor high temperature detection (hardware)
    In the event of an error
     Triac defective (short-circuit)
     Engine controller defective
     Heating edge thermopile defective...
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    Re: Ricoh MPC 3502 SC 562

    No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
    562 A
    Pressure roller thermistor warm-up error: End
    The heating roller rotation sensor does not reach 20C for 100 seconds...
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    Re: Smart panel app

    Found this in the SOP service manual-Good luck

    Installing/Updating an Application
    Creating an SD card for update
    1. Download the update modules from the Firmware Download Center.
    2. Unzip the...
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    Re: mpc3004 banner prinitng

    Banner printing on the 03 series machines required using the printer only version of the machine because the MFP version did not have the length size in the MFP driver.
    That said, if you can't see...
  16. Thread: MP4001

    by Brianneoe
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    454

    [Misc] Re: MP4001

    The first place to look is SP 2001. If your number is over 1750, the machine is starting to over compensate for the condition of the drum. This unit plus the next model after it has known issues with...
  17. Thread: Aficio 240W

    by Brianneoe
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    514

    Re: Aficio 240W

    All good, just a FYI, Ratio makes the Plotbase controller and has a upgrade windows 7 box for a little less than 2grand. Its all preloaded and all is needed is to put it on their network and...
  18. Thread: Aficio 240W

    by Brianneoe
    Replies
    8
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    514

    Re: Aficio 240W

    2208 Toner Supply Setting
    001 Gain Sets the toner supply capacity for the job load.
    [0~3/1/1]
    0: H (Low)
    1: M (Medium)
    2: H (High)
    3: HH (Very High)
    002 Supply Pause Level Not Used
    003 Toner...
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    SR 5060 stack\stapler unit removal

    I'm been running into a few SC720-35 lately and have the vibrating unit removal down-pat but I wish I could just get the Stack\stapler unit to pull out just a few more inches so I can see the rear...
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    Re: Kyocera and WSD printing

    Thanks for the input all, WSD is not the way to go but I never had to bother to turn it off on a Kyocera. It was like the windows boxes didn't recognize the Kyoceras' on the network because windows...
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    Kyocera and WSD printing

    My setup department have been turning off WSD on my Ricoh's but have left it alone on my Kyocera's because it never had caused us a problem until this week. I had to follow up a technician after he...
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    Re: Ricoh 7001 ARDF

    If you get a noise when it jams its most likely the exit drive bushings\bearings are gummed up. Do a search on this site and you will find my post on this issue plus a lot of good info from others...
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    [CQ] Re: 5055SP spitting out toner from PCDU

    Had this same problem back in February, it was coming from the center of the drum unit on the top. After doing the same thing as you did I replaced the Drum unit. Could not figure out what caused it...
  24. Thread: MPC 4500

    by Brianneoe
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    1,026

    Re: MPC 4500

    Its been a few years but i believe you need to set SP 2914-001 or 002 to a 1




    2914 [Dust Shield Shutter Motor]
    001 Stop Delay: Open *ENG
    002 Stop Delay: Close *ENG
    DFU
    [1 to 50 / 38 / 1...
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    Re: MPC2004ex with OCR scan !

    Ricoh sells a product called PPDM (now 2016 version) that I use in law offices all the time. Its made by Nuance and has 4 modules. The OCR module has "Hot Folder" watch capability that will convert...
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