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Type: Posts; User: aktasson

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  1. Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

    You can check under windows event logs the error message for smb communication. And there are different versions of windows home/pro and the variation of logon. Is the user which is login to windows...
  2. Re: Pro 5210s new out of the box with banding 2" apart only on black

    Do you load the paper library data to the machine and load the correct settings to the paper? I had to swap the devunit at 25k with black banding problems after all known and possible troubleshooting...
  3. Re: c2050 copies with no gray in B&W - prints ok!

    If the calibrations ACC printout sheets looks normal, i would also check user tools - > scanner and copy/document server settings. Check and set the parameters to default. Do a scan with a color/bw...
  4. Re: Ricoh Pro C5100 Pinting Quality with White Marks in both Full Color and Black

    I have had a similar problem with the image as you shown. In my case it was the position of the paper transferroller. I would suggest you to check the ptr unit and the mechanism. It seems the ptr...
  5. Re: c2050 copies with no gray in B&W - prints ok!

    I would also do a cleaning of the scanner optical system. Is this phenomen just in the copy mode, it's possible the machine do a wrong white balance. So check the white stripe under fb glas. The the...
  6. Re: c2050 copies with no gray in B&W - prints ok!

    printer sp - > sp-1-103-002 - > executehttps://uploads.tapatalk-cdn.com/20180622/8a213fac314e36c5a6fc69d2a807b20b.jpg
  7. Re: c2050 copies with no gray in B&W - prints ok!

    How is the printout under printer sp sp1-103-002? Maybe the machine need a calibration for copy and printer mode? Someone playing in copy mode with settings and saved as standard settings?...
  8. Thread: SC204

    by aktasson
    Replies
    4
    Views
    1,003

    [Error Code] Re: SC204

    [Symptom]

    SC204 (Polygon mirror motor error 3: XSCRDY signal error) is displayed.

    It sometimes occurs when the power is turned ON or when the Start key is pressed.
    [Cause]

    Wrong SC code is...
  9. Replies
    4
    Views
    768

    Re: SC 551-03 (MPC 2503SP)

    SC551-03
    A
    Edge NC Sensor Short-circuit


    AD value: 0-13 (FB voltage: 0.000V-0.041V) (*3) is detected for (t14) seconds continuously.
    Detection period: 100 ms, detection frequency: 10...
  10. Replies
    10
    Views
    1,150

    Re: DFS and SMB - anyone got it working?

    I'm not a KM technician but you should have this informations for smb scan:
    1. customer use a domain server? (if yes, DOMAIN NAME\USER NAME or USER NAME@DOMAIN NAME)
    2. customer use a dns server?...
  11. Replies
    15
    Views
    1,508

    Re: MP C6502 pcdu bk is not removable

    Ok, thanks guys. For the first step the problem is solved. Thanks all for the helpful tips. https://uploads.tapatalk-cdn.com/20180614/57805a74ba3f840d60c56251cf12d8a7.jpg
  12. Re: DCP-9010CN - Blurred prints, and toner spill

    1. Clean the fiber glas led optic
    2. Check fusing unit for damages
    3. Check TN toner unit and replace the BK TN
    4. Clean drum corona wire with plastic slider
  13. Replies
    15
    Views
    1,508

    Re: MP C6502 pcdu bk is not removable

    Do you mean the drum stay front?
  14. Replies
    15
    Views
    1,348

    Re: MP C5503 Slow RIP

    Do you have used the customers file pdf/doc to print it out from your laptop over a crossover cable to the machine? And how was the result of speed, exactly the same time as customers environment? ...
  15. Replies
    15
    Views
    1,508

    Re: MP C6502 pcdu bk is not removable

    front cover off? How do you mean?
  16. Replies
    15
    Views
    1,508

    Re: MP C6502 pcdu bk is not removable

    My action without success was to sanded the shaft with sandpaper as possible to the point where it went, I used penetrating lubricant oil MTO300 carefully to the bearing from the frontside and used...
  17. Replies
    15
    Views
    1,508

    MP C6502 pcdu bk is not removable

    Hi there!

    Has anyone ever had that? The black pcdu unit is not removable from the machines frame/holder. It stops/blocks after 1 cm.

    Thanks.


    Aktasson
  18. Replies
    12
    Views
    1,150

    [Error Code] Re: MPC306ZSP - SC442-00 error

    Have you found in the meantime the cause of sc442?
  19. Replies
    12
    Views
    1,150

    [Error Code] Re: MPC306ZSP - SC442-00 error

    As i see there are different motors. How is the location, interferences over the power line or radio waves possible?
  20. Replies
    12
    Views
    1,150

    [Error Code] Re: MPC306ZSP - SC442-00 error

    I know it's not sc442 but check this first for backup.

    [Symptom]
    Intermittend SC452 allmost overnight
    ------------------------------------------------------
    [Cause]
    Sensor below the...
  21. Replies
    12
    Views
    1,150

    [Error Code] Re: MPC306ZSP - SC442-00 error

    When you start the machine with power on, then you will hear one time shortly the itb contact motor. That's fine. But if you hear at power an a continuously run of the itb contact motor up to the sc...
  22. Replies
    12
    Views
    1,150

    [Error Code] Re: MPC306ZSP - SC442-00 error

    Don't order or change the contact motor first! Have a look to the sensor where is placed arround transferroller section side cover. Have a sensor check with the sp INPUT CHECK.
  23. [Misc] Re: mp 7502 and sp5300 ricoh does not print correctly .

    Printout the printer configuration sheet of sp5200 --> List/Test Print Menu Parameters and check the difference to the new machines printer configuration especially for the pcl and system points....
  24. [Misc] Re: mp 7502 and sp5300 ricoh does not print correctly .

    Has the customer get the machines new?
    Has it work without problems before, if the customer has the device for a long time?
    Has the customer changed something?
    On both machines 7502 and 5300 same...
  25. Thread: SR 3130

    by aktasson
    Replies
    8
    Views
    597

    [Misc] Re: SR 3130

    Thanks for the feedback (y).
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