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Type: Posts; User: JayPaul

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    Re: MPC3003 Light copies

    Just so I know, when you replaced them you set new unit in Process part of Service mode? then turned machine off and on, then did the rest etc
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    Re: Ricoh same as Kyocera parts?

    It was actually the same as posted above
    http://www.copytechnet.com/forums/redirect-to/?redirect=http%3A%2F%2Fwww.katun.com%2Fcatalogue%2Feqlist%2Fen%2Fcopierequiv.html
    I have a katun account...
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    Re: Dirty environment causing DF problems

    Lol come on everyone knows only engineers think of the long run, sales only see 'the sale' and how much money it bags on the day. I can't remember how many times I have said 'dont sell one of those...
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    Re: Dirty environment causing DF problems

    I am attending with a Ricoh level 2 tech tomorrow morning, I'm sure he will just say nahh nothing we can do about that it isn't our fault and it isn't the copiers fault.
    The other idea we had is to...
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    Re: Dirty environment causing DF problems

    Resolution is already set to 600dpi as it is.
    Can't say we have a paper jogger and I don't know anyone who has owned one to my knowledge.
    For this customer to arrange a 'weekly' or scheduled visit...
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    Re: Dirty environment causing DF problems

    I have seen there is a 'Stackability' mode that you can change which lowers the speed it pulls through paper to help stack properly upon exit (I think that is the purpose of it)
    SP 6-901-001 set to...
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    Re: Dirty environment causing DF problems

    That bit is fairly easy to solve, we can get the customer to just put their paperwork inside plastic slip sheets. There are lots of different variations of that im sure they would be happy to do....
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    Re: Dirty environment causing DF problems

    To be honest I could never have known that we were going to sell them scanning solution software with new machines. Especially not that they have tens of thousands of pages upstairs in their nice...
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    Dirty environment causing DF problems

    Hello everyone,
    I'm sure we have all seen machines before in very dusty workshop environments that start causing DF problems and jams. I have now been put in a situation far worse. We just sold an...
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    Re: UTAX 3060i Dying

    It is a car insurer office and they pretty much all print from a software called CDL which only works with Kyocera printers because of native language.
    They did mention back in March there was a...
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    Re: UTAX 3060i Dying

    Cheers for that I think it was U000 in the end as U001 was to exit service mode.
    It shows codes F245, F46F and F25E all happened a couple of times each since yesterday morning. Also code 7810...
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    UTAX 3060i Dying

    Hi all,
    To start, I am a Ricoh dealer so I have minimum involvement with kyocera and utax but I have to look at a utax 3060i (I think is a kyocera taskalfa 3010?).
    They say it had a message on the...
  13. Thread: New Model IM

    by JayPaul
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    Re: New Model IM

    There are other ways such as the software some called PIPS. You can see meter readings and know when a part is at life then make notes on the system to say fitted at 200k for example.
    Besides the...
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    Re: 4503 Office 365 (Business) Scan

    bsm2: It's just how he worded it, either way there would be a charge for creating an extra account, that is all I was trying to make him aware of.
    Not pinpointing the IT guy personally as if he was...
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    [Misc] Re: Print from Mac on thicker paper setting

    I love iphone but hate all other Apple products... especially the mac
    Anyway back to the point, yes 1st problem is the settings you send through the driver (which tray and paper thickness) have to...
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    Re: MP C4503 Ghosting

    CopierTech: Isn't the life of a fuser 400k on the MPC4503 range, because it has the setting for replace fuser unit at 415k and stops working at 430k?
    Saying that I still think it is fuser any way...
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    Re: 4503 Office 365 (Business) Scan

    To follow up on zaxxons advice. I just had a IT guy the other day say 'if I create a scans user account I will have to charge the customer because they pay per account'
    I'm sure not all IT companies...
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    Re: 4503 Office 365 (Business) Scan

    Have you set the administrator email address (in file transfer) the same as the smtp auth email address?
    Also is it on same or different ip address from previous machine, sometimes there has to be...
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    Re: MP C4503 Ghosting

    What is the life of the fuser? I have noticed over the years new fusers can easily fuse toner onto say 120gsm paper on the plain paper setting but over time it starts to ghost and you change is to...
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    Re: Ricoh same as Kyocera parts?

    Do you know what I just found a massive guide of all kinds of brands that use each others parts and models etc and Just found these parts through kyocera and just as I thought only a third of the...
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    Re: Ricoh same as Kyocera parts?

    Thanks for that
    One of the only models I can't get parts for, typical.
    How did you know that was the same model, did you read it somewhere or just general knowledge?
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    Re: Ricoh same as Kyocera parts?

    Do you know if Kyocera also sell this model and what model it is?
    They will be using the same feed tyres but ricohs will be far more expensive
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    Ricoh same as Kyocera parts?

    Even though I am a Ricoh Tech I do have a few kyoceras out in the field. I fitted some little feed tyres to a Kyocera FS1370dn printer (I think it was that model anyway). Fairly easy only takes 5...
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    Re: MPC4503 color matching to MPC4500

    I had a similar problem where they had maybe mpc 4500 or something and we put in mpc 3002. The main problem was I did the whole install then he said on the rpcs driver there used to be an option to...
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    Re: ricoh customer engineer tool

    I finally got a moment to load this up on a 4504 earlier and I quite like it, password protected which in theory only Ricoh techs should be able to access it until some idiot blabs it out loud and in...
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