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Type: Posts; User: Staggan

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  1. Replies
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    Re: Sharp MX3550 error code L4-11

    Hello

    Did that already... seems to move freely.. but not sure how free it should be...

    Also, if you leave the motor attached you can still slide the unit and feel the motor moving.. which also...
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    Re: Sharp MX3550 error code L4-11

    The shifter unit actually appears to run freely.. nothing preventing it from moving side to side... I don't think it is one the sensors either as even in the middle position it is juddering /...
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    Sharp MX3550 error code L4-11

    Hello
    This machine is giving a juddering / clicking noise from the shift unit.. no internal finisher attached.

    I removed the shift unit and the housing around the motor had melted, causing it to...
  4. Re: MP C4501 Skew when copying but fine when printing

    Hello

    Yes, it was doing it on both....

    It seems with a little brute force and some minor twiddling with the carriage cable fixings I now have it straight...

    Thanks for all the help....
  5. Re: MP C4501 Skew when copying but fine when printing

    I've looked at comparable images again... and I don't think it is actually skewing the image

    If I take a meter reading, it is fine, if I take a copy of that the bottom of the leading edge, for...
  6. Re: MP C4501 Skew when copying but fine when printing

    Not sure I understand which holes...

    Can you direct me in the manual or with a picture.. ? Thanks

    I would have thought there would be a way to rotate the scanned image slightly in service or in...
  7. Re: MP C4501 Skew when copying but fine when printing

    I was afraid the scanner may be skewed...

    No ping from the glass, all seems to be seated properly.. and mirrors all seem to be in place...

    Is there any adjustment to fix this sort of issue...
  8. Re: MP C4501 Skew when copying but fine when printing

    Any suggestions on being able to resolve it?

    Thanks
  9. MP C4501 Skew when copying but fine when printing

    Hello

    I have an MP C4501 which is skewing copies from the scanner glass but when printing it is fine.

    I've checked the manual and cannot find anything overly helpful and wondered if anyone had...
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    Re: MP C4501 not waking up

    Thanks for the update, machine now seems fine.

    I'll add this to our list of issues we've not seen for future reference.

    Thanks again.
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    Re: MP C4501 not waking up

    Hello Cipher

    Thanks for the suggestion.. that seems to have resolved it.

    What is the reasoning behind this causing a problem?

    Thanks
  12. Replies
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    MP C4501 not waking up

    Hello

    I have an MP C4501 that is refusing to wake up after going to sleep...

    First thing I did was update firmware, which made no difference.

    Then I replaced the control panel, checked...
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    Ineo+ 277 Firmware update

    Hello

    I have an Ineo+ 277 which is refusing to let me update the firmware via USB..

    The procedure appears fairly simple, but when it tries I get a message along the lines of "this function is...
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    Re: MP4000 scan to folder

    Hi..

    Sorry, a new piece of software installed on a single machine on the network.. which MAY be a red herring...

    I checked with the IT department and no updates have been made to policies,...
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    Re: MP4000 scan to folder

    Whenever I update firmware I update everything.. but the firmware does not appear to be the issue.. Everything was working fine until a new piece of software was installed... then scan to folder...
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    Re: MP4000 scan to folder

    Everything was fine with my laptop.... used an RJ45 adapter and connected directly to NIC port on copier..

    Could try another network point I guess... but ping and printing are fine..
  17. Replies
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    Re: MP4000 scan to folder

    Been back to site today to try another machine.. which works..

    Also, whilst setting up the other machine I left a browser window open that was trying to access the other copier...

    After 5 or 6...
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    Re: MP4000 scan to folder

    That was one of the first things I did... worked fine.
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    Re: MP4000 scan to folder

    Hi

    No, I tried the settings you provided and even tried each setting with each port.. to no avail.

    The client PC's are all running Windows 7 and the server is 2012... so no Windows 10 issues.....
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    Re: MP4000 scan to folder

    Tried the telnet setting changes as suggested by Chris.. still the same..

    Slowly losing the will to live with this one.. Customers IT support are useless... next step is taking another machine in...
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    Re: MP4000 scan to folder

    Hi

    Something weird is definitely happening..

    I cannot access the copier via a browser either..

    I plugged my laptop into the copier and can view it with a web browser... didn't try scan to...
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    Re: MP4000 scan to folder

    All firmware...
  23. Replies
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    1,625

    Re: MP4000 scan to folder

    I am using scan to folder (SMB)

    I have tried scanning to a shared folder on the server and also setup a shared folder on another PC on the network, the result is the same.. file created with 0kb...
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    MP4000 scan to folder

    I wonder if anyone has any ideas...

    We have a Ricoh MP4000 which WAS scanning to folder but no longer is.

    I have tried setting it up again and I can access the folder and test the connection...
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    Re: BizHub C454 finisher removal

    I can kinda see where it goes, but can't see what happens to the other parts that are there...

    I can't find anything in the parts manual.. and waiting for a copy of the service manual at the...
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