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  1. Replies
    12
    Views
    901

    [Misc] Re: Ricoh MPC4503 Printing Issues

    I have had a similar issue, in my case customer has printed out from the internet browser with a pdf document.
  2. Thread: MP C4503

    by aktasson
    Replies
    8
    Views
    442

    Re: MP C4503

    And check sleep mode timer as well...



    Do the following if the customer would like to disable the Sleep Mode Timer or increase the timer length:
    Disable "Sleep Mode Timer"
    When this timer is...
  3. Thread: MP C4503

    by aktasson
    Replies
    8
    Views
    442

    Re: MP C4503

    If you can't update the package firmware, you have to update all new rom data fw files first to update the package file. In case of older machines.
  4. Thread: MP C4503

    by aktasson
    Replies
    8
    Views
    442

    Re: MP C4503

    Have all been firmware files updated? Check smc sp-5-990-004 for unspecific sc codes. Nv-ram upload (backup), then Memory clear all - just for testing. If problem stays, nv-ram restore. Please upload...
  5. Replies
    16
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    791

    Re: Mpc305 WIth Various Problems

    Hello,

    the new modified ptr partsno is D1186204. Don't use D1176203.

    And check if you want the RTB for the line and creasing problem.
  6. Re: Ricoh MP C3004 with missed bk 1-4 centimeter on lead edge

    SP2-972-001 with a value of 150 - 200 will solve this problem as per description. It's a temporary solution but it works for now.
  7. Re: Ricoh MP C3004 with missed bk 1-4 centimeter on lead edge

    I ordered some parts for the machine that I will have with me tomorrow for the visit. I will see. I'll take a closer look tomorrow because I'll have the time.
  8. Re: Ricoh MP C3004 with missed bk 1-4 centimeter on lead edge

    As I said, the image is not moved or shifted. It's 1-3 centimeters of the black toner is missed at leading edge. But only at the first page.
  9. Re: Ricoh MP C3004 with missed bk 1-4 centimeter on lead edge

    Yes, unfortunately. Tried all 4 cassettes A3 format included with the same results.
  10. Re: Ricoh MP C3004 with missed bk 1-4 centimeter on lead edge

    Yes, each of them are the first page of a multipage job. The edge always different, not the same centimeters.
  11. Re: Ricoh MP C3004 with missed bk 1-4 centimeter on lead edge

    Not wandering, no shifting of the image. And only with bk.
  12. Re: Ricoh MP C3004 with missed bk 1-4 centimeter on lead edge

    Nope, not in this case. Happens only with the first page but the other following pages are ok, no missed bk toner on edge. No missed toner at edge by cmy.
  13. Ricoh MP C3004 with missed bk 1-4 centimeter on lead edge

    Hi, folks!

    has anyone ever had this image problem?

    Only the first page has the 1- 4 centimeter of dropout/missed bk toner on lead edge. It doesn't matter pc-print, internal testpatern etc. and...
  14. Re: Scanning to folder ok on PC, but not on laptop. Both Win 10

    You can check under windows event logs the error message for smb communication. And there are different versions of windows home/pro and the variation of logon. Is the user which is login to windows...
  15. Re: Pro 5210s new out of the box with banding 2" apart only on black

    Do you load the paper library data to the machine and load the correct settings to the paper? I had to swap the devunit at 25k with black banding problems after all known and possible troubleshooting...
  16. Re: c2050 copies with no gray in B&W - prints ok!

    If the calibrations ACC printout sheets looks normal, i would also check user tools - > scanner and copy/document server settings. Check and set the parameters to default. Do a scan with a color/bw...
  17. Re: Ricoh Pro C5100 Pinting Quality with White Marks in both Full Color and Black

    I have had a similar problem with the image as you shown. In my case it was the position of the paper transferroller. I would suggest you to check the ptr unit and the mechanism. It seems the ptr...
  18. Re: c2050 copies with no gray in B&W - prints ok!

    I would also do a cleaning of the scanner optical system. Is this phenomen just in the copy mode, it's possible the machine do a wrong white balance. So check the white stripe under fb glas. The the...
  19. Re: c2050 copies with no gray in B&W - prints ok!

    printer sp - > sp-1-103-002 - > executehttps://uploads.tapatalk-cdn.com/20180622/8a213fac314e36c5a6fc69d2a807b20b.jpg
  20. Re: c2050 copies with no gray in B&W - prints ok!

    How is the printout under printer sp sp1-103-002? Maybe the machine need a calibration for copy and printer mode? Someone playing in copy mode with settings and saved as standard settings?...
  21. Thread: SC204

    by aktasson
    Replies
    7
    Views
    1,343

    [Error Code] Re: SC204

    [Symptom]

    SC204 (Polygon mirror motor error 3: XSCRDY signal error) is displayed.

    It sometimes occurs when the power is turned ON or when the Start key is pressed.
    [Cause]

    Wrong SC code is...
  22. Replies
    4
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    780

    Re: SC 551-03 (MPC 2503SP)

    SC551-03
    A
    Edge NC Sensor Short-circuit


    AD value: 0-13 (FB voltage: 0.000V-0.041V) (*3) is detected for (t14) seconds continuously.
    Detection period: 100 ms, detection frequency: 10...
  23. Replies
    10
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    1,448

    Re: DFS and SMB - anyone got it working?

    I'm not a KM technician but you should have this informations for smb scan:
    1. customer use a domain server? (if yes, DOMAIN NAME\USER NAME or USER NAME@DOMAIN NAME)
    2. customer use a dns server?...
  24. Replies
    15
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    1,617

    Re: MP C6502 pcdu bk is not removable

    Ok, thanks guys. For the first step the problem is solved. Thanks all for the helpful tips. https://uploads.tapatalk-cdn.com/20180614/57805a74ba3f840d60c56251cf12d8a7.jpg
  25. Re: DCP-9010CN - Blurred prints, and toner spill

    1. Clean the fiber glas led optic
    2. Check fusing unit for damages
    3. Check TN toner unit and replace the BK TN
    4. Clean drum corona wire with plastic slider
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