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Type: Posts; User: kingarthur

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  1. Replies
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    Re: Konica Minolta C458 and Prox Cards

    we did it using the ysoft usb card readers & the ysoft driver on infohub, set authentication to card, then copied the settings from one machine to another via usb
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    Re: Swingline CX25-36 Shredder UPDATE

    TBH, don't think anyone does service manuals for shredders anymore, just parts manuals.... haven't had to replace sensors on the GBC model at all, but most people cope with just switching it off when...
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    Re: bizhub 654e Print Skew Problem

    I personally wouldn't use a print out from the machine to test skew...you can't tell if it is straight....use the set up sheet that comes with the RADF, you know that is straight....
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    Re: Swingline CX25-36 Shredder

    If the sensors have gone, you'll need the board too, sometimes with GBC/Acco they come as a set
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    Re: Swingline CX25-36 Shredder

    Just googled it, there's a GBC shredder that's identical to it, GBC is part of the Acco brand, so they may be able to help, though spares for Acco shredders are minimal, it's normally dirty sensors,...
  6. Re: Preconfiguring machines to scan before they go to customers? Thoughts?

    Every machine I install is just about plug & play, if I'm replacing an old piece of equipment, I'll take all the settings from it when I carry out the site visit, and pre program it before delivery,...
  7. Re: BH-C-280/360 series, user password for color

    set up user authentication, and public user, only allow public user to copy in black and set up an account and password for colour
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    Re: Airprint/Mopria

    that's what's confusing me, they are printing wirelessly to using the MFPs IP address....it's a hub where it's based, so they have different people coming in and using their network, because,...
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    Airprint/Mopria

    This is probably a really stupid question.....my IT/network knowledge isn't brilliant
    We've got a customer with a C308, Airprint & Mopria are both turned on, but no one can see the printer on any...
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    Re: Past calls and customers

    It's amazing how some customers are your "best friend" while they're customers....and totally ignore you when they no longer are....
  11. Re: Black trails, dirty aspect : cyan’s or black Image Unit problem ? Or other ?

    The reason why the K drum doesn't indicate a "yield prediction date" is possibly because it hasn't done enough prints to work it out yet...once you've carried out a few more, you'll probably see it...
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    Re: Wrong toner indicator bizhub 227

    you can reset the toners to 100%, in enhanced security mode, then turn on engine dipswitch 34 for K, 33 for C 32 for M and 31 for Y
    See tech bulletin TAGB1600062EN
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    Re: C552 imaging units have no chip

    the original IUs never had chips, the chips were only on the 2nd set,and subsequent, I've got a feeling you may , unfortunately, have to replace the IUs, as from memory, you can't turn off the...
  14. Re: Bixhub C280 Won't secure print, Won't ID & Print or save

    The amount of times i've installed a new machine and advised the customers IT to install the drivers for the new model, i get told "but it prints with the old drivers", yes it does, but it's not...
  15. [Misc] Re: Konica Minolta C 280 Address Book doesn't show up

    Has scan to email been turned on/off
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    ID & Print list

    when someone logs into their ID & Print profile on a Bizhub, is it possible to set the default screen as a list, and can you also default so the latest jobs are at the top of the list

    Cheers :)
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    Re: Do all the toners have the same shape?

    With great difficulty........
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    Re: Do all the toners have the same shape?

    The toner bottles are different...but the toners are probably the same, as the developer is the same, though the toner bottles are different, you can bet that your customer will make it fit,....we've...
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    [Jamming] Re: FS-533 Jam error

    Have agree with blackcat, but the only thing that'll work is drysurf lubricant.....nothing seems to work
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    Re: KM Firmware naming

    KM did produce a sheet a few years ago explaining how the FW was labelled, it might be on the infohub, if you go to the infohub and type in "SAL" and then select the model number, the latest FW will...
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    Re: df621 solid state switch

    if you log into infohub, and click on "logisitcs" go to parts modification notice, you can check there, or parts history & input the part number, it'll tell you if that part has replaced the part you...
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    Re: User authentication

    Many thanks emujo2. you hit it on the head :)
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    Re: User authentication

    user authentication/account codes, it's basically the same thing, but you need user authentication for ID & PRINT. then they just use a swipe card to login....no need to input anything
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    Re: User authentication

    We're using 365 for scanning, which is what's set up on our device, unfortunately we have a few customers who now want ID & PRINT, with scan to me,but until i can show them it works they're not...
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    Re: service SMTP

    what we do, we normally ask their IT to "release" the IP to send, failing that, we get the meter sent to the key operator, and get them to create a rule in their emails to automatically forward it...
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