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Type: Posts; User: Santander

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    [Misc] Re: Twain driver kyocera

    From your description, it appears to be a mismatch in paper sizes. Just like when you go to print a receipt from a webpage and windup with two pages instead of one because the webpage exceeds the...
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    Re: Setting up USB driver

    What is wrong with using the CD? Adding the device with the Windows embedded driver is only a subset of the driver, not the complete driver. Just use the DVD or the latest driver from a USB drive....
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    Re: jam 4311, m2535dn

    You may be looking at a solenoid issue in what they call the paper conveying assembly, what I call the exit assembly. It can be easily observed when doing duplex by shinning a flashlight at the exit...
  4. Re: TASKalfa 2551ci parts pipe transfer cleaning assy

    Yes it is the pipe transfer cleaning assembly and you should also order the transfer belt. When pipe assembly fails the toner backs up in the transfer belt cleaning duct and usually cakes up as...
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    Re: Greetings from Canada

    Welcome Aboard!
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    Re: Office 365 V2

    The email shows the user that authenticated on the copier to send the email, it does not show that the email with scanned attachment came from the copier. The recipient sees the email as coming from...
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    Re: Office 365 V2

    Kyo has had authentication for emails for years, nothing new. What most users are not aware of is the Federal requirement that all emails be archived for seven years, including scan to email to...
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    Re: task alfa 4551ci print quality

    OK, glad the info provided helped solve your issue. Now, what actually solved the issue for you? It would be nice to know which of the suggestions resolved the problem!
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    Re: task alfa 4551ci print quality

    If internal prints are coming out fine, it is not a print engine problem, ie drums/devs. As already suggested make sure you are using the latest print driver. Is the off color printing coming from...
  10. Thread: Hello All

    by Santander
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    Re: Hello All

    Welcome Aboard!
  11. [Misc] Re: FS-6530MFP--FAX SYSTEM U Does not communicate --make dail tone noise pressing on

    If this started after the power issues, have you tried dialing the fax number and hear what is going on with incoming faxes? It may be that the phone line is the problem. Turn the machine off and...
  12. Thread: New to forum

    by Santander
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    Re: New to forum

    Welcome Aboard.
  13. [Misc] Re: 5 Million Printable Sheets of paper, really?

    Never had to polish one of these from Kyo. Cleanliness? Paper? The 6030 that was retired today at 3.8 mil was in a jail that is not the cleanest of environments and they used the cheapest paper...
  14. [Misc] Re: 5 Million Printable Sheets of paper, really?

    Very plausible! Retiring tomorrow a 6030 [a-SI drum] with 3.8 million on the counter and the copies are nearly still as good as the day it was installed many, many moons ago. Replacing that drum...
  15. [CQ] Re: Kyocera 3551 when developer refresh is performed afterwards I get a magenta page

    The first steps would be to do a calibration followed by a toner curve adjustment. If this does not help your situation, I would suspect that the HV output for the color, in your case magenta, is...
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    Re: fs-2100 f24(8) error code

    Have you looked at the event log to determine if you are getting truly getting a f248 code or is it a f24b, big difference. The f24b code is an illegal access to the font cache [typically by the...
  17. Thread: Hello All!

    by Santander
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    Re: Hello All!

    Welcome Aboard.
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    Re: I introduce myself

    Welcome Aboard!
  19. Re: Kyocera M2535dn firmware or maybe another solution

    Is the machine truly a 2535 or did you put a fax board into a 2035? The main boards are different and the 2035 will not recognize the addition of a fax board and updating firmware will not resolve...
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    Re: ID Card copy function?

    NO, sim 02 returns the unit to the factory default settings. {U002 Setting the factory default data} Sim 21 just returns the unit to the settings stored in the non-volatile memory and if a function...
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    Re: fs-2100 f24(8) error code

    Follow the suggestions Ropariva made, this solves many of the F248 codes. We have also seen mal-formed webpages cause this code when the user tries to print it. Check with your user to see what...
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    Re: After a few days new I guess....

    Welcome Aboard!
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    Re: Kyocera TA-8001i scan to smb error 2101

    Thanks for the update. In reality the sonic wall is just not allowing the DNS server through the way they have it setup. The sonic wall does not have a DNS server, only allows a DNS server if setup...
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    Re: Paper in school machines

    Never had this, yet! But we did have a teacher a couple of years ago call for the document feeder jamming, it would not feed a CD in a plastic case that they wanted to make a copy of the cover!
  25. Re: Fs-3640 mfp not printing more than 1 page

    What print driver has been installed by IT? The KX driver or the universal driver? Is the driver installed on the local pc or is it setup on the server? Is bi-directional support enabled on the...
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