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Type: Posts; User: keithxxiii

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  1. Replies
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    Re: Mp 9000 random smudge... I'm gone mad!

    Although we can say it is an electrical problem, probably from the charge, do not discount the dirt that is stuck from the web assembly. Poor cleaning on the unit may cause the build up on the cover...
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    Re: MP301 scan to email

    Thanks a lot! Yep, I will do the upgrade as well.
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    MP301 scan to email

    Guys,

    The customer has an existing MP301 SPF configured to smtp.office365.com. Scans are working fine as users are able to scan. We provided 2 more 301SPFs refurbished and configured the same...
  4. Re: Aficio sp5210 user counter does not register consumption

    Thank you google translate...

    Hi,

    just wanna share though, if user code authentication is enabled and print driver is configured properly (job type, user ID) and of course no duplicate CODES,...
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    Re: Account track on Mac

    see if this helps
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    308

    Re: how to convert mp4001 to 5001

    5907 changes your model....but not the speed
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    Re: SC 552 AFICIO MP 5500

    We had this issue before and noticed that the connector for the whole fusing/exit assembly has a small paper that obstructs it. It was caused by a paper jam that the customer didn't remove properly.
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    [Misc] Re: Ricoh MPC 3503 won't login IT help

    ...and it should not be posted in public ;)
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    Re: SC544-00 Error at Ricoh MP2553 Copier

    Have you replaced the fusing unit and reset the code? You might need a BCU and PSU also.

    But before posting, make sure you have checked your manual and did the necessary steps
  10. Re: What is the dumbist customer comment/question you've heard?

    Had a call charge customer owning a Mono Machine (ricoh). He then asked me what options need to be installed to turn it into a color copier/printer.
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    [Electrical] Re: MP9000 Printer feature disabled

    The device usually have 2 DIMMs 256MB and a 128MB. I just dunno which of which is assigned to Printer and scanner.
    It could be that 1 of the DIMMs is faulty causing it to give sC997
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    Re: ricoh mp7502 sc 204

    Check if you have a defective IPU
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    679

    Re: @remote issue on MPC3004

    I use my phone's mobile tethering to set up my own small network. Then connect the printer to the extender to connect to @remote website.
    ...
  14. Re: Weird prints after doing portforward to printer.

    What machine models do you have?

    Is postscript present on those devices?

    Are the required ports open from network security of the machine?
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    Re: MPC6000, C6055 postscript card

    PS Cards can be swapped with the same model. A little tweaking can be done on those old models (C2051 for example).
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    Re: Ricoh MP 2553 PRoblem

    Print the counter page then look for those dots. If the dots are repeating on the same measurement, then you have a problem on your drum. If the counter is above 60k from the last replacement, then...
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    Re: ricoh mp3352 need firmware

    Correct me if I'm wrong, but these models come in NA, EU and CHN version which has programmed language in it.
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    Re: @remote issue on MPC3004

    Agree with Zed, you have to check if they are filtering the traffic on that particular IP. Also check if you can ping the central server's IP.

    I always have my netgear extender and connect to 3G...
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    Re: MPC3003 print issues

    you have to enable network administration from admin authentication management then login so you can change it to level 0.
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    Re: @remote issue on MPC3004

    When you say "trying to re-register", did you remove it from the central server and performed 5816-209 and 5870-003 and 001?
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    Re: toner for proc751

    Seems like you wanna hack into it's system:D

    I remember we had a tech and does MPC3003 toner cut open and pour it in C8002 toner box. He ended up servicing the PCDU every 5K:rolleyes:

    Do it at...
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    Re: MPC3003 print issues

    This may sound irrelevant but it it worked for me.
    Check the network security level (administrator tools)
    Set it to the lowest (Level 0)
    Try to access WIM
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    Re: MPC 3003 Slow Printing

    Update:

    I have asked the IT to trace where the port is connected and try to change it. Was waiting for his tracing tool and there it goes. When he changed the port, it worked like charm.
    ...
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    Re: MP 9000 Ricoh

    There's firmware that fixes this issue.

    System_Copy firmware ver 3.01.1 or later
    LCDC firmware ver 1.11 or later (Language firmware ver 0.71 or later)
    Printer firmware ver 1.26 or later
    Websys...
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    Re: MPC3003 print issues

    The MFP might have access control enabled on it.

    Print the interface setting print list (interface settings). Then look for access control. If present, assign that IP to your laptop and connect...
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