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Type: Posts; User: Santander

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    Re: Copier NIC or wall port??

    Had the same problem a year or so ago with a customer that printed and scanned for over a year and suddenly could do neither. Like you added a switch for testing and everything worked fine. You are...
  2. [Misc] Re: Kyocera 306ci What is the difference between a Firmware pack and Firmware turbo p

    We never use the turbo pack for an update as it will skip updating files with the same version number or date. If one of these files is corrupted you still have the same problem as the turbo pack...
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    Re: CS3050ci scan issue

    Are you scanning to email via an internal or external email server? Did you or IT check the quota limit on the email account of the user? If other scan to email users are not having a problem doing...
  4. Thread: Hi everyone

    by Santander
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    Re: Hi everyone

    Welcome Aboard!
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    Re: Taskalfa 3501 external meter/ counter

    If you are referring to a key counter where the user has to insert a counter device into the machine to operate it, there is an option for this on the 3501i. The service manual lists the items for...
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    Re: 8000i fuser fault after opening door

    Your next step replacements are logical. The C6770 code when going into energy saver mode however would direct me to the engine board.
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    Re: df 7110 stapling limit

    To the best of my knowledge this is a hard and fast rule embedded in the firmware for both legal and ledger sizes. It is not a function of stapling the larger stack size as stapling 50 sheets of 20...
  8. Thread: Hello

    by Santander
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    Re: Hello

    Welcome Aboard!
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    Re: Johny Here To Say HELLO!

    Welcome Aboard!
  10. Re: Windows 10 SMB scanning issue on new and recently updated computers

    Three things that you need to check again. First, SMB does not use port 139 any longer, it is blocked internally in Windows, allowing it through the firewall will not have any effect, you need to be...
  11. Thread: Secure Site

    by Santander
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    Re: Secure Site

    Could not agree more! It is also very intrusive into your system [computer]. Run WireShark while using Chrome and you will find it is accessing files on your computer it has no business accessing. ...
  12. Thread: Secure Site

    by Santander
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    Re: Secure Site

    Chrome browsers now require https, people who use chrome would not be able to view the site without a certificate. Google goes off the deep end sometimes, not every site needs to be https but they...
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    Re: filter IP address

    Why must you apply an IP Filter to the 3550ci? What purpose are you or the IT people trying to accomplish? A little more information would be helpful in trying to help solve your perceived problem.
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    Re: Newbie From South Africa

    Welcome Aboard!
  15. Re: TA 4551ci with firey not outputting to tray B or C on 4000 sheet finisher

    Since this happens only when printing using the fiery controller have you checked those settings? Any defaults set on the machine will be overridden by the print driver settings when printing.
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    Re: Glad to be hear!

    Welcome Aboard!
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    Re: M6526cdn with error C6000

    Most likely looking at replacing the fuser.
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    Re: Kyocera pop3 5550ci

    Did you setup a specific email account for the machine? Using an existing user [such as janedoe@xxx.com] who receives emails will not work. We have several units setup to print out emails sent to a...
  19. Thread: Scan to SMB

    by Santander
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    Re: Scan to SMB

    Are you trying to scan to one PC or to a network folder? We have discovered that scanning to a network folder on a Win2016 server, that IT has setup to use a username password that supposedly never...
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    Re: Kyocera TA-8001i scan to smb error 2101

    Since enabling the SMB 1 allows the scan, I would check the security settings for the user! Using the advance sharing is the way to go but have found in a number of instances with Win 10 that it...
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    Re: Hello from Indonesia

    Welcome Aboard!
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    [Misc] Re: Black print in copy mode FS-6025MFP

    If prints are OK and it can scan from the platen OK, then I would suspect that something is keeping the scanner from reaching the home position to scan from the adf. The scanner cannot get to the...
  23. [Misc] Re: Copystar (Kyocera) CS 3035 Say "processing" when in print mode

    If the unit works normally without the network cable connected, you definitely have a bad print job being sent to the unit. Remember that the Windows spooler will re-submit a print job good or bad...
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    [Misc] Re: Black print in copy mode FS-6025MFP

    Since you state that printing does not have a problem, it is narrowed down to scanning the original for copies. Is it from the ADF only or from the platen as well? If you are getting this from the ...
  25. Thread: New

    by Santander
    Replies
    5
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    351

    Re: New

    Welcome Aboard!
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