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Type: Posts; User: tjvincent

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  1. Replies
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    Re: windows 10 printing issues?

    I would install the PCL6
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    Re: windows 10 printing issues?

    Before you reinstall the print drivers turn off the WSD ports which is in the webpage under network-IPV4, then reinstall print drivers. Probably has WSD ports and or a Ricoh Class Driver installed.
  3. Re: MP C305 - SC899 Will not go away (not connected to network).

    Again try backdating system firmware, weíve seen this on more than 1 machine.
  4. Re: MP C305 - SC899 Will not go away (not connected to network).

    Try backdating system firmware
  5. [Misc] Re: Ricoh mp c3502 smb scanning failure on a VPN tunnel to a server out of state

    When you browse sometimes you have to give it a headstart, try using the server name or IP only and then browse and see if it asks you for a user name/password \\servername\ then hit browse
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    Re: Ricoh scan to email sender name

    So you can set "use name as sender" and un-check use default sender which helps, it then says it comes from that person but then in <angle brackets> it says the default gmail account that it...
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    Ricoh scan to email sender name

    Is there anyway to have the default sender with scan to email be the person that is sending the email rather than the SMTP Auth email address be included every time, even if you have the Auto specify...
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    Re: MP C3504ex HDD fail

    Zeldaman, where did you get that App called "Cesa" I looked on the TSC site and downloaded the apps for both the IMC and the older model and didn't see it contained in there
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    Re: MP C3504ex HDD fail

    I just replaced the controller on one of ours for repeated issues of the hard drive wanting to be formatted and hard drive codes. Itís been good for about a month now.
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    Re: MP301 EXJS firmware updating

    Java in that machine is an option, is it installed ? Maybe try removing the fax board and see if the code goes away ?
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    Re: Ricoh mpc c8002 weird issue

    Is sort set to on by default?
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    Re: RJ-45 loopback tool

    And then charge them something for wasting your time.
  13. can a counter be increased abnormally in a ricoh mp 5000

    If you only knew how many times us as techs or a company hear this.
    Itís like taking your car back to the dealer and telling them thereís no way I put that many miles on it... Really !!!
    ...
  14. Re: Copier asks user to reformat hdd MP C3004ex

    First thing I would try would be a new hard drive and hope it doesnít do it again, maybe just a power outage that caused it ?
  15. Re: MP6001 with SR4030 finishe and punch, "empty punch container" message does not cl

    I had to replace the sensor on one.
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    Re: ricoh spc820dn not fusing.

    Generic toner ?
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    [Jamming] Re: Rcoh MP7503 and MPC 5504ex with sadf

    Yes, that would be correct, AF032080 is a blue paper seperation roller.
    There was new DF firmware released yesterday from Ricoh and the Read Me mentions DF 063 jams, it was released for the...
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    [Jamming] Re: Rcoh MP7503 and MPC 5504ex with sadf

    Ricoh is working on this issue, probably getting 063 jam codes ?
    Try using an AF032080 or AF032041 tire, you will have to pull off the old one and use the original hub since it's wider
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    Re: Mps c2504 latest firmware

    If they are having scan to email issue firmware will not help you, the only thing firmware will help is scan to folder if SMB V1 is disabled
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    Re: W3600 toner all over page

    I would replace the lower cleaning unit seal (B1253563) It's the whole lower frame of the cleaning unit with the seal attached.
  21. Thread: Airprint

    by tjvincent
    Replies
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    1,430

    Re: Airprint

    See attached bulletin on firmware required and settings that need to be changed through the webpage
  22. Re: Ricoh scan to folder that requires user to input user name/password for every sca

    Good thought, so if i suggest they set up an account that can only write to the folder and that would be what the admin uses to create the scan, then the end user would still have read/write...
  23. Re: Ricoh scan to folder that requires user to input user name/password for every sca

    This is at a university where the address book is set up by I.T. admins but due to security rules they are not allowed to know the passwords for each individual account.
  24. Ricoh scan to folder that requires user to input user name/password for every scan

    Trying to find a way for security purposes that requires the end user to have a scan folder set up but have to enter their credentials for the scan folder each time ?
  25. Re: Ricoh change WIM password on multiple devices

    This is a request from a large customer with hundreds of Ricoh devices that currently have no password and they want to add a password but don't want to have to do it 1 machine at a time.
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