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Type: Posts; User: xring1958

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    MX-3110n wont turn off

    We have a 3110 that will not turn off using the soft power button on the display panel.
    If you turn it off with main switch inside front door then turn switch back on you can then turn it on with...
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    Re: MX3070 reset counter to 0

    This sounds like a question I get regularly from sales people.
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    Re: G-mail scan issue on MX-3100 N

    Outlook not office 365. Birch has a site I can go to that shows what comes in without interacting with Outlook and it is not there either.
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    Re: G-mail scan issue on MX-3100 N

    I don't think that is the issue because I can send an e-mail from that account to my company e-mail and there is nothing in my spam folder.

    I am guessing google is having some issues
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    G-mail scan issue on MX-3100 N

    I have a G-mail account I use fro testing equipment and reporting meters for customers who don't scan to e-mail.
    Yesterday I started having an issue. If I scan a file to my corporate account e-mail...
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    Re: Status and Alerts

    mickj,

    Thanks a bunch for the info. Excuse my ignorance but where could I have gone to get this information besides you and the hotline and is there a table that shows functions of the soft...
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    Status and Alerts

    We have used the Status portion of this feature to retrieve monthly meter readings.
    Now "Management" wants to use the alerts portion so that we will have all service codes reported correctly.
    Of...
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    MX-5111 U2-90 ETC

    Starting to see this starts out with a U2-90 resets sim 16 comes back as a U2-91 and also an F1-00 sometimes resetting works but we had one MX-5101 where we replaced boards and issue never was...
  9. Re: MX-4070 with Saddel Stch Finisher Jamming

    Sorry for the delay getting back to y'all but the sponge rollers were removed for the inner finisher and are still off for the Paper pass unit.
    The solution was replacing the Fusing rear paper guide...
  10. MX-4070 with Saddel Stch Finisher Jamming

    OK had this machine running with no issues. Customer wanted a saddle stitch finisher. Installed with no issues but customer started getting jams after a few days. Paper seems to be folding after...
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    Re: MX-753 Check Paper size.

    Tech went back today & said the paper guides were off center. He re aligned them and it is OK for now,
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    MX-753 Check Paper size.

    Ok we have been getting this message occasionally for last few months.

    Check Paper Size tray 3.

    We have replaced the paper tray the paper pickup assembly and the Black plastic switch block...
  13. [Dead] Re: Where can I get firmware for a Sharp MX 3070

    Firmware library is on Sharp IDNC service webpage
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    MX-2600 Printing Failure.

    We have a customer that has a MX-2600 base unit no postscript that is having failures to print from certain files.
    The files are from a financial web based software. The user sends the job then the...
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    Re: MX--6070N Drum Failures Etc.

    Tech went back with another drum unit and he mentioned that they don't seem to have starting powder on them. He pulled the drum powdered drum and blade edge. Now all seems fine. Interesting note the...
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    Re: Desktop Scanning

    Desktop machines are designed to fill a particular price point. The parts required for a high capacity document feeder would exceed the price point and space requirements of every desktop unit I have...
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    MX--6070N Drum Failures Etc.

    Took a recall from one of my techs today Machine had a C4-20. Went to call rebooted the machine & code came back as L4-19 another reboot and now L-4-18 these are drum motor locked up codes. I also...
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    Re: You won't believe it........

    I worked on both the EP-101 and 201 and the infamous SF-501 at least that is what I think it was called Blue case dry toner estat with pressure fusing. Kept breaking scanner drive cables
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    MX-3100 losing connection

    We Have a customer who has an MX-3100 that keeps losing its connection. When the unit is rebooted it starts connecting again.
    Of Course it never does this when we are there. Note this has worked in...
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    Re: You won't believe it........

    I bet the people who sell RainX miss analog ADF units.
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    Re: Wierd Issue with MX-M623

    Popped the cover on the ADF and there was a big ole paperclip lying right next to the board.

    pulled it reassembled tested 200 copies and lifted adf a bunch no failures.

    Delivered to customer...
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    Wierd Issue with MX-M623

    OK Guys,

    I had a call for buzzing noise on a 623. turned out the Surge suppressor was buzzing but still functioning.
    I replaced the surge suppressor & was good to go. About a week later I got a...
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    Re: MX-B355W Opinions

    I am old enough to remember that almost any Sharp ending in 10 was to be avoided SF-710 SF-810 were among my first exposures to dry bond copiers and both had lots of updates and field...
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    Re: MX-B355W Opinions

    Do you have a specific reason about this unit or do you just generally distrust this class of machine.

    Thanks
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    Re: You won't believe it........

    The 60 copy and 76 cop analogs were rebadged Minoltas they even had some rebadged Xerox and Toshiba units usually at the larger CPM sizes
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